Summary
Overview
Work History
Education
Skills
Timeline
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Nason Rollins

Phoenix,Az

Summary

I am a hardworking Junior at Arizona State University with a passion for contributing to effective results in a team environment. Punctual, dependable, and confident in performing all expected duties.

Overview

3
3
years of professional experience

Work History

Processing Specialist

Verra Mobility
02.2023 - Current
  • Conducted data entry to input key information into internal applications with precision
  • Analyzed and reviewed document content to make determinations on the appropriate handling and routing.
  • Conducted research on documents to identify missing information, ensuring completeness.
  • Identified inconsistencies and anomalies in documents against client rules, ensuring compliance.

LEAD TECHNOLOGY CONSULTANT

ASU WEST TECHNOLOGY STUDIO
10.2021 - 01.2023
  • Offered students a learning experience through technology, immersive digital tools, and evolving hybrid course platforms.
  • Provided tech support for software installation, network support, hardware consultations, malware scans, etc.
  • Trained in case management using platforms such as Salesforce and Service Now.

CUSTOMER SERVICE REPRESENTATIVE

VALOR GLOBAL
01.2021 - 08.2021
  • Assisted patients with scheduling Covid-19 Vaccinations, as well as technical/billing support across multiple campaigns
  • Answered general questions via call, chat and in slack channels
  • Promoted to Point of Contact (POC) for floor support and assisting other agents.

Education

JUNIOR - FORENSIC SCIENCES

ARIZONA STATE UNIVERSITY
GLENDALE, AZ
05.2025

Skills

  • Proficient in all Microsoft Office products
  • 4 years of customer service experience
  • 2 years of clerical experience
  • Can type 50 WPM

Timeline

Processing Specialist

Verra Mobility
02.2023 - Current

LEAD TECHNOLOGY CONSULTANT

ASU WEST TECHNOLOGY STUDIO
10.2021 - 01.2023

CUSTOMER SERVICE REPRESENTATIVE

VALOR GLOBAL
01.2021 - 08.2021

JUNIOR - FORENSIC SCIENCES

ARIZONA STATE UNIVERSITY

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