Dynamic and results-oriented professional with a proven track record in social media marketing and exceptional customer interaction skills. Excelled at Spee-Dee Delivery Service by enhancing sorting efficiency and boosting customer satisfaction. Expert in leveraging Facebook marketplace for brand promotion, demonstrating a keen ability to increase sales and market presence.
Overview
3
3
years of professional experience
Work History
Reseller
Self Employed Web
Urbandale, IA
12.2021 - Current
As a self-employed reseller of Apple AirPods, I am responsible for sourcing, marketing, and selling the products to a variety of customers, both online and in person. I developed a deep understanding of the product, staying up to date with the latest models and market trends, which allowed me to offer valuable insights, and effectively position the AirPods in a competitive market. I worked with trusted suppliers to acquire authentic, high-quality AirPods at competitive prices. This involved researching the best deals, maintaining a steady inventory to meet customer demand, and ensuring product quality. I developed and executed marketing strategies to attract potential buyers. This included creating and managing online listings, using social media platforms, and engaging in direct outreach to drive sales. I also developed strong customer relationships by providing exceptional service, offering postal support, and handling returns or exchanges when necessary.
Computed purchases and received and processed cash or credit payment.
Promoted exceptional customer experience through strong interpersonal skills and prompt issue resolution.
Advised customers on product features and benefits.
Painter's Helper
Self Employed Services
DesMoines, IA
05.2023 - 08.2023
During the 2023 summer, I worked as a painter's helper in a seasonal role, assisting a team of professional painters with a variety of tasks. My responsibilities included preparing surfaces for painting, mixing paint, cleaning and maintaining equipment, and assisting with the application of paint to both interior and exterior surfaces. This position required attention to detail, a strong work ethic, and ability to follow safety protocols. Working in a seasonal capacity allowed me to develop a good understanding of painting techniques and effective time management in a fast-paced environment.
Package Handler
Spee-Dee Delivery Service
Des Moines , IA
02.2022 - 03.2023
During my time at Spee-Dee Delivery Service as a package handler, I was responsible for ensuring the efficient and accurate movement of packages within the facility. My priorities included sorting packages by size, destination, and urgency, to ensure timely delivery. I was also tasked with loading and unloading delivery vehicles. Ensuring that packages are securely packed to minimize potential damage during transit. In addition to handling packages, I regularly checked, inspected items for damage, and ensured they were properly labeled and ready for shipment. I followed proper safety protocols to minimize injuries, including utilizing proper lifting techniques and wearing protective gear when necessary. The role required a high level of attention to detail and a commitment to accuracy.
Worked flexible hours, including weekends and holidays, to meet business needs.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Communicated effectively with supervisors regarding any logistical issues.
Team Member
Campbells Concessions
Des Moines , IA
08.2021 - 08.2021
In the summer of 2021, I worked as a seasonal team member for Campbell's Corndog Concessions at the Iowa State Fair. My duties included preparing and serving food, maintaining a clean and organized work environment, and providing excellent customer service in a fast-paced, high-volume setting. I collaborated with a team to ensure efficient service and contribute to a positive customer experience. This role helped me develop strong communication skills, time management, and the ability to work effectively under pressure in a dynamic environment.
Monitored expiration dates on food items for freshness assurance.
Worked hard to learn required tasks quickly to maximize performance.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
High School Diploma -
East High School
Des Moines, IA
01-2025
Skills
Social media marketing
Pricing strategy
Brand promotion
Sorting packages
Inventory management
Facebook marketplace
Cleaning techniques
Customer interaction
Affiliations
I often spend my free time reading books, engaging in a active sport, and using my resources to educate me in areas as strong in.