Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phoenix Santiago

Midvale,UT

Summary

Dynamic professional with a proven track record in customer service and social media marketing. Successfully expanded market presence as a Reseller by developing targeted recruitment strategies. Known for excellent communication and creative thinking, consistently exceeding client expectations in various roles, while maintaining high satisfaction ratings. I will bring good professional skills to the plate as well as taking the time to learn more for the needs of your company.

Overview

8
8
years of professional experience

Work History

Reseller

Self-employeed
02.2025 - Current
  • Prequalified sales leads and gathered complete details to forward to proper reseller.
  • Managed sales profiles and competitive marketplace by leveling playing field for resellers to minimize conflict.
  • Developed and executed a targeted recruitment strategy to attract new resellers, expanding the company''s market presence.


Instacart Shopper

Self-employeed
11.2023 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.

Bike/ Ski Mechanic

Board and Buckle
11.2022 - 11.2023
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance brake bleeds and tire changing jobs to preserve performance and reliability of bicycles.
  • Collected individuals proper identity, to assure i sent the appropriate rentals out wether is was bike, ski, snowboard or snowshoes.

Yard Worker

Self-employeed
04.2020 - 11.2023
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Improved yard efficiency by organizing tools and equipment for easy access and optimal workflow.
  • Mowed lawns using self-propelled and riding mowers.
  • Ensured timely completion of tasks by prioritizing workload according to urgency or importance.
  • helped with poop removal, gardening, farming, weed removal, chemical spraying, trimming/ pruning, anything beyond that in the lawn maintenance

Cashier/Shelf Stocker

Dollar Tree
11.2021 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes as well as in front of the store where i could still have eyes on my register .

Carpet Cleaner

Family Members
01.2017 - 05.2020
  • Operated in equipment safely and took care to watch out for children and pets.
  • Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
  • Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
  • Streamlined carpet cleaning processes for faster completion times without compromising quality.
  • maintained company gas receipts and expenses, always in office scheduling appointments and talking to customers.

Education

GED -

Grand River Academy
Grand Junction, CO
05.2023

Skills

  • Social media marketing
  • Pricing strategy
  • Brand promotion
  • Customer service
  • Honest and dependable
  • Excellent communication
  • Team cooperation
  • Creative thinking

Timeline

Reseller

Self-employeed
02.2025 - Current

Instacart Shopper

Self-employeed
11.2023 - Current

Bike/ Ski Mechanic

Board and Buckle
11.2022 - 11.2023

Cashier/Shelf Stocker

Dollar Tree
11.2021 - 12.2022

Yard Worker

Self-employeed
04.2020 - 11.2023

Carpet Cleaner

Family Members
01.2017 - 05.2020

GED -

Grand River Academy

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