NASTASIA FONG
Washington,DC
Summary
Highly enthusiastic, dedicated HR and I/O Psychology practitioner with vast experience in People Analytics used to revamp HR approaches to achieve operational objectives and requirements. Excellent work ethic and remarkable forecasting and strategic thinking combined with a data-driven, adaptable and responsive mindset. Expertise includes applying core aspects and strategic approaches of organizational psychology to enhance organizational effectiveness.
Overview
8
8
years of professional experience
Work History
I/O Psychologist & Product Manager
Phenom People
03.2023 - Current
- Lead development and management of AI-powered products (Succession Planning and People Manager modules) and ensuring alignment with business goals and customer needs.
- Collaborate with cross-functional teams, including engineering, data science, and design, to translate product strategy into tangible features and enhancements.
- Drive entire product lifecycle, from ideation and development to launch and ongoing optimization.
- Analyze user data to identify trends, patterns, and insights that inform product development and design decisions.
- Develop and implement training programs to support product adoption and usage among clients and end-users.
Organizational Development Specialist
Phenom People
11.2021 - 03.2023
- Partner with leaders to develop competency models, onboarding programs, performance management plans, restructuring and org effectiveness initiatives.
- Collaborate with leaders and teams across organization to drive change management initiatives that enhance organizational effectiveness and promote culture of continuous improvement.
- Support key compensation initiatives such as compensation strategy and implementation, market benchmarking, career path/ladder formation, and design of short-term and long-term incentive programs
- Gather and assess feedback from all levels in organization regarding concerns, areas of improvement, successes, and progress toward change initiative goals
- Coach and develop managers on performance management, feedback, employee development, and team effectiveness
- Collaborate with global HR leaders to localize content and programming and provide support for regional change leaders
- Manage people data processes, analysis, systems, dashboard development and business review reporting to leadership and globally
- Led employee engagement and employee experience data analysis and initiatives.
Senior HR Analyst, Org Development
Kohler Co
04.2021 - 11.2021
- Lead and create the production of monthly and quarterly Talent metrics that support HR Strategic Plan, HR Dashboards, and external/ internal coaching programs
- Manage data and conduct analytics using Visier, SAP and internal reporting programs to provide reports and other deliverables
- Act as a subject matter expert regarding Kohler's Talent, Succession, and Performance Management systems, processes, assessments, and coaching program
- Create and present on trainings for associates as needed
- Analyze and customize current and possible future selection and/or development assessments
- Provide recommendations of assessments and coaching program(s) based on to meet organization's needs
- Serve as system manager for Talent-related KCM system changes and/or enhancements
- Manage and provide analytics related to Diversity Equity and Inclusion (DEI) across the organization.
Operations Analyst
IREX
01.2021 - 04.2021
- Effectively manage the data unit and use systems, reports, and processes to measure, and monitor the impact performance in the Operations Unit; Facilities and Admin, HR, Recruitment, Global Security, and Field Operations
- Gather, analyze, and communicate findings and recommendations to senior and executive management for strategic business plans and continuous organizational improvement
- Manage and create the budget and vendor relationships for the Operations Data Unit
- Partner with executive leadership to develop and implement plans for strategic workforce development, succession, performance management
- Build databases and dashboards for Operations Sub Units, both internal and external facing for Facilities and Admin, Global Security, HR, Recruitment and Onboarding, and Field Operations
- Develop employee surveys and metrics to measure employee satisfaction and engagement across the organization
- Assess organization effectiveness and develop initiatives to address gap areas
- Manage, troubleshoot, and implement modules in HRIS (UltiPro, ADP, and Workday)
Talent Management, OD & HR Partner
IREX
03.2019 - 04.2021
- Responsible for full-cycle recruitment (pre-onboarding to termination) processes of all HQ staff, Field-based Expatriates, and Third Country Nationals
- Develop and manage relationships between hiring manager and other staff members throughout the recruitment process and ensure compliance with employment laws and organizational policies
- Led succession & performance management processes and revamp & compensation structure initiative.
- Develop, implement, and facilitate trainings for hiring managers and employees on Unconscious Bias and other DEI and Talent related topics
- Develop, implement, and analyze all surveys and reporting metrics related to employee engagement, DEI, Talent Management, Organizational Effectiveness and other areas
- Co-led Recruitment Centralization and HR transformation, change management initiative and created policies, processes, and resources (training) to support this long term
- Led and implemented HR/Organizational Effectiveness project to acquire and integrate HRIS system (UltiPro) and develop all modules in the system
- Restructured the onboarding process and developed, led, and implemented new Strategic Onboarding 2.0 Initiative across the organization as well as Virtual Onboarding process
People/HR Analyst
F.O.N.G Consulting
11.2017 - 03.2021
- Analyzed HR data to identify trends, patterns, and insights, providing actionable recommendations to support strategic decision-making.
- Designed, implemented, and analyzed surveys and reporting metrics related to employee engagement, DEI, talent management, and organizational effectiveness.
- Assessed organization effectiveness and developed initiatives to address areas of improvement.
- Managed, troubleshooted, and implemented modules in HRIS systems, including UltiPro, ADP, and Workday, ensuring data accuracy and system functionality.
- Conducted data mining, data modeling, statistical analysis, business intelligence gathering, trending, and benchmarking to inform critical organizational initiatives.
- Co-managed Performance Management and Employee Compensation Analysis projects.
- Ensured HR practices and policies were in compliance with labor laws and regulations, promoting a legal and ethical work environment.
Learning & HR Communications Associate
IREX
07.2018 - 03.2019
- Assisted with all terminations and on-boarding activities for new hires, rehires and transfers, and pre-employment documentation completion into systems such as ADP, HR Internal Drive, E-Verify, Lexis Nexis, and DC Registry
- Provided support to special projects managed by the VP of Operations, which included development of management philosophy, employee handbook, policy review, and compensation analysis
- Assisted with the HR Transformation process which included the centralization of recruitment and HR Restructuring
- Assisted with posting, editing, and approving job requisitions for the Applicant Tracking System
- Prepared approval documents for all personnel actions for staff size of 250-400
HR Generalist
JNL Cleaning Services LLC
05.2017 - 03.2018
- Led recruitment during startup phase of the company
- Managed full spectrum of HR and Operations, systems, policies, processes and programs including engagement, org effectiveness, org strategy
- Led and developed orientation and on-boarding process, training and incentive programs
- Managed benefits for the organization as well as maintained vendor relationships
- Managed invoices and credit card reconciliations for company
- Introduced company's first formal performance review program through ADP Workforce Now
- Created and launched company website and developed company's electronic payroll and billing system to reduce outsourcing cost by 100%
Senior Private Tutor
Varsity Tutors
09.2017 - 06.2018
Research Assistant
Children's Memory Development Lab
09.2015 - 03.2017
Education
People Analytics, The -
University of Pennsylvania
2020
Master of Arts - Psychology
The Chicago School of Professional Psychology
Washington, D.C.04.2019
Bachelor of Arts - Psychology
University of North Carolina
Greensboro, NC05.2017
Skills
- Survey Development (Qualtrics, Survey Monkey, Microsoft, and Google Forms)
- Strong Oral and Written Communication
- Program Management Tools (Mondaycom, Asana, Smartsheet)
- Candidate Sourcing and Employee Life Cycle Management
- Strategic planning and Quality Control Management
- Change Management and Organizational Development
- Competency Modeling
- Organizational Assessment
- Spanish (Professional Working Proficiency)
- Software (MS Office: Excel, Word, Powerpoint, Outlook, Teams, Sharepoint, Access, UltiPro, PowerBI, Zoom)
- Data Analysis and Statistical Reporting (Looker, Visier,SPSS, R, Currently learning Python), Data Mining and Visualization
Consulting Experience
Empire Capital Ventures , HR & Org Development Manager
September 2021 - November 2021
· Managing employee full-cycle recruitment processes (hiring to offboarding), compensation, and advancement.
· Overseeing and directing maintenance of all HR Processes related to ECV's Work.
· Providing strategic insight into and developing HR policies, procedures, and hiring that could improve and clarify ECV's HR workflows.
· Identifying gap areas, developing and implementing new processes and technology to increase effectiveness, efficiency, and engagement.
· Manage and coach leaders on performance management, employee engagement and development, retention and org culture
Compassionate Service Society , Organizational Development Consultant
April 2020- May 2021
· Developed company 5year strategic plan
· Improved knowledge management systems and developed HR digital workflows.
Ifetayo Cultural Arts Academy , Data and Analytics Consultant
March 2020- September 2020
· Developed database and data tracking system for volunteer personnel information using Salesforce.
· Created event satisfaction survey in Survey Monkey.
The Human Trafficking Legal Center , Organizational Development Consultant
March 2020-March 2021
· Led development, edit, and finalization of organization's employee handbook to ensure compliance.
· Facilitated the development of organization's mission, vision, and values.
South East Dance (UK) , Organizational Development Consultant
August 2020-May 2021
· Develop hiring strategy to attract and retain a diverse candidate pool.
· Job Framework (establishing standard education and experience level based on Job Description and market/industry analysis)
· Developing a standard recruitment guide to address the compliance aspects and best practices of recruitment.
· Digitize paper interview evaluation sheets and any other applicable materials used in the recruitment process.
Additional Information
- PTCMW (Personnel Testing Council Metropolitan Washington) GOHWP (Global Organisation for Humanitarian Work Psychology), ACCOMPLISHMENTS , Rapid Recognition Recipient – October 2018, IREX. (First time given to a member of the HR Unit)Operations All Star Award Recipient - March 2020, IREX.CRISP Award Recipient – January 2023, Phenom People
Affiliations
- SHRM (Society for Human Resource Management)
- SIOP (Society for Industrial and Organizational Psychology)
- PLEN (Public Leadership Education Network)
- PTCMW (Personnel Testing Council Metropolitan Washington)
Timeline
I/O Psychologist & Product Manager
Phenom People
03.2023 - Current
Organizational Development Specialist
Phenom People
11.2021 - 03.2023
Senior HR Analyst, Org Development
Kohler Co
04.2021 - 11.2021
Operations Analyst
IREX
01.2021 - 04.2021
Talent Management, OD & HR Partner
IREX
03.2019 - 04.2021
Learning & HR Communications Associate
IREX
07.2018 - 03.2019
People/HR Analyst
F.O.N.G Consulting
11.2017 - 03.2021
Senior Private Tutor
Varsity Tutors
09.2017 - 06.2018
HR Generalist
JNL Cleaning Services LLC
05.2017 - 03.2018
Research Assistant
Children's Memory Development Lab
09.2015 - 03.2017
People Analytics, The -
University of Pennsylvania
Master of Arts - Psychology
The Chicago School of Professional Psychology
Bachelor of Arts - Psychology
University of North Carolina
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