NASYRAH JEFFERSON
Dallas,TX
Summary
A healthcare professional pursuing a Master of Health Administration with a background in Public Health. Experienced in healthcare operations, process improvement, and coordinating initiatives that enhance organizational efficiency and patient experiences. Bilingual in English and Spanish, with a passion for healthcare strategy, innovation, and developing solutions that improve operational performance and support the delivery of high-quality care.
Overview
2
2
years of professional experience
Work History
Healthcare Coordinator
PDS Health
06.2026 - Current
- Coordinate daily clinical and administrative operations, including scheduling, insurance verification, treatment coordination, and patient flow.
- Partner with providers and office leadership to streamline workflows and improve operational efficiency.
- Maintain accurate electronic health records while ensuring HIPAA compliance and documentation quality.
- Educate patients regarding treatment plans, insurance benefits, financing options, and follow-up care.
- Resolve patient concerns professionally while supporting a positive, patient-centered experience.
Sales Associate
Victoria's Secret
05.2024 - Current
- Delivered exceptional customer service through consultative selling and clear communication, enhancing customer satisfaction.
- Processed sales transactions using point-of-sale systems efficiently.
- Supported merchandising displays and managed inventory, contributing to smooth store operations.
Concierge
Milk + Honey
08.2025 - 05.2026
- Acted as primary point of contact, providing personalized customer service to enhance guest experiences.
- Managed high-volume appointment scheduling, confirmations, and guest check-in/check-out.
- Educated guests on spa services, treatments, and retail products.
- Coordinated with providers and management to streamline daily operations and improve service delivery.
Public Health Intern
Houston Health Department – See to Succeed
01.2026 - 04.2026
- Partnered with schools, families, and healthcare providers to expand access to vision services, directly benefiting community health.
- Facilitated school-based public health initiatives for underserved communities through vision screening and care coordination, enhancing health outcomes.
- Managed confidential program data and contributed to reporting and outreach efforts to ensure effective communication and program visibility.
Education
Bachelor of Science - Public Health, Minor in Spanish
University of Houston
Houston, TX05-2026
Master of Health Administration (MHA) -
Louisiana State University
Shreveport, LA08-2026
Skills
- Healthcare Coordination
- Task Prioritization
- Problem-Solving
- Bilingual (English/Spanish)
- Adaptability
- Growth Mindset
Accomplishments
- Cum Laude
- Dean’s List Spring 2025 & Spring 2026
Timeline
Healthcare Coordinator
PDS Health
06.2026 - Current
Public Health Intern
Houston Health Department – See to Succeed
01.2026 - 04.2026
Concierge
Milk + Honey
08.2025 - 05.2026
Sales Associate
Victoria's Secret
05.2024 - Current
Bachelor of Science - Public Health, Minor in Spanish
University of Houston
Master of Health Administration (MHA) -
Louisiana State University