Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NATACHA CADET

Elmont

Summary

Dynamic IT Analyst with a proven track record at Northwell Health System, excelling in system troubleshooting and user support.

Adept at data analysis and fostering team collaboration, I effectively resolved complex issues, enhancing client satisfaction and project delivery.

Overview

7
7
years of professional experience

Work History

IT Analyst

Northwell Health System
New Hyde Park
02.2018 - Current
  • Troubleshoot clinical lab reports that are not available for the clinician to view.
  • Build a new account.
  • Set up users.
  • Perform testing for the new available test.
  • Assist the client with report issues.
  • Troubleshot program and system malfunctions to restore normal functioning.
  • Provided support to end-users in troubleshooting application issues.
  • Collaborated with team members to deliver projects within scheduled deadlines.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Reviewed and analyzed computer printouts and performance indicators to locate code problems and correct errors.

Education

Associate of Applied Science - Medical Lab Technology

Queensborough Community College
Oakland Gardens, NY
08-1997

Skills

  • Data analysis
  • Customer service
  • Team collaboration
  • Problem solving
  • Time management
  • System troubleshooting
  • User support
  • Software testing

Languages

English
Professional
French
Limited
HAITIAN CREOLE
Full Professional

Timeline

IT Analyst

Northwell Health System
02.2018 - Current

Associate of Applied Science - Medical Lab Technology

Queensborough Community College

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