Proven housekeeping leader with extensive experience at Fairfield Inn Suites and Hampton Inn By Hilton, adept in elevating guest satisfaction through exceptional cleanliness and timely service. Skilled in team coordination and efficiency improvements, achieving significant enhancements in room readiness and staff training. Excels in maintaining high cleanliness standards and effective housekeeping operations, demonstrating strong organizational and communication abilities.
Overview
1
1
year of professional experience
Work History
Housekeeping
Fairfield Inn Suites
Fairfield Inn Suites Orlando Florida
04.2024 - Current
Promoted customer-centric culture within the housekeeping department by emphasizing attentive service during inspections.
Collaborated with housekeeping staff to ensure rooms were prepared and available on time.
Liaised with housekeeping staff to ensure rooms met cleanliness standards before guest arrivals.
Optimized room availability by closely monitoring reservations and coordinating with housekeeping staff regarding room readiness.
Coordinated with housekeeping staff to ensure timely room turnovers for incoming late-night arrivals.
Collaborated with housekeeping staff to quickly address any guest concerns or room issues.
Maintained a safe and clean living environment for residents through diligent housekeeping tasks.
Assisted management in implementing new procedures for increased efficiency within the housekeeping department.
Performed general housekeeping duties by organizing and tidying warehouse.
Collaborated with housekeeping staff to ensure timely room availability and high cleanliness standards.
Coordinated with housekeeping staff to ensure seamless communication regarding guest room status updates.
Coordinated with housekeeping staff to ensure timely room turnovers for incoming guests.
Assisted in the recruitment, hiring, and onboarding process for new housekeeping staff members.
Managed daily operations, including reservations, housekeeping, and maintenance, for seamless guest experiences.
Enhanced clients'' daily living by providing personal care, housekeeping, and meal preparation services.
Improved facility cleanliness by performing routine housekeeping tasks and coordinating with maintenance staff.
House Keeping
Hampton Inn By Hilton
Hampton Inn By Hilton Orlando
08.2023 - 08.2023
Performed general housekeeping duties by organizing and tidying warehouse.
Assisted in training new hires on proper housekeeping techniques, ensuring consistency across the team.