Natalee Ban
Madera,CA
Summary
Proven team player and effective communicator, adept at multitasking and problem-solving, showcased during tenure at Jamba Juice. Excelled in customer service and maintaining cleanliness, contributing to a positive company image. Demonstrated leadership and initiative, enhancing team efficiency and customer satisfaction. Skilled in cash handling and menu memorization, ensuring fast and accurate order processing. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
6
6
years of professional experience
Work History
Rental Technician
Dodge Ridge Ski Resort
11.2024 - 04.2025
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in the rental process.
- Assisted customers with selecting appropriate rental equipment based on their needs and preferences.
- Increased return business through exceptional customer service and building rapport with clients.
- Educated customers on proper usage, safety guidelines, and care of rented equipment to minimize risk of accidents or damage.
- Maintained a clean and organized workspace, ensuring safety for staff and customers alike.
- Utilized strong problem-solving skills to resolve customer complaints or issues in a timely manner.
Crew Member
Jamba Juice
04.2023 - 08.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Dispatcher Office Assistant
Extreme Heating and Air Conditioning
01.2019 - 04.2023
- Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.
- Advised regarding delays and special circumstances.
- Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily shipping logs.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
Education
High School Diploma -
Buhach Colony High School
Atwater, CA06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cleaning
- Clear Communication
- Cash Handling
- Flexible Schedule
- Initiative and Self-Motivation
- Leadership Qualities
Languages
Spanish
Limited Working
Timeline
Rental Technician
Dodge Ridge Ski Resort
11.2024 - 04.2025
Crew Member
Jamba Juice
04.2023 - 08.2023
Dispatcher Office Assistant
Extreme Heating and Air Conditioning
01.2019 - 04.2023
High School Diploma -
Buhach Colony High School
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