Dedicated Expo Host with strong organizational skills and a positive attitude. Proven ability to manage customer complaints and deliver exceptional service during high-pressure events.
Overview
2
2
years of professional experience
Work History
Expo Host
Mill Haus Cider Co.
2024.03 - Current
Managed time effectively during busy periods by prioritizing tasks according to urgency while maintaining outstanding service levels consistently throughout the day's events .
Assisted in training new staff on customer service protocols and best practices.
Managed customer complaints effectively, implementing solutions to enhance service quality.
Managed food and beverage orders efficiently to ensure timely delivery.
Provided excellent customer service by promptly addressing guest inquiries and concerns.