Natalee Lambert
Cleveland
Summary
Personable and responsible individual with strong commitment to fostering positive experiences. Understands importance of conflict resolution and community building, bringing excellent communication and organizational skills.
Overview
2
2
years of professional experience
Work History
Driver and Crew Member/Server
Kona Ice
07.2024 - 08.2025
- Operated the Kona Ice truck, ensuring timely delivery of products and services to various locations.
- Adapted quickly to changing schedules and locations based on customer demands.
- Followed safety protocols during transportation and product handling to ensure compliance.
- Maintained cleanliness and organization of vehicle and equipment for optimal operation.
- Provided excellent customer service, enhancing overall customer experience and satisfaction.
Crew Member and Trainer
Arby's
11.2023 - 03.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in training new team members on operational procedures and best practices.
- Managed cash register transactions accurately, handling payments and providing change.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Worked front counter, drive-thru and other areas.
Sales Associate
JCPenney
05.2023 - 11.2023
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Resolved customer inquiries and complaints promptly, improving satisfaction ratings within store environment.
- Implemented promotional strategies to increase sales during special events and seasonal changes.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Howland High School
Howland, OHNo Degree - Social Work
Cleveland State University
Cleveland, Ohio, OH05-2029
Skills
- Customer service
- Problem-solving
- Punctual and reliable
- Communication
Timeline
Driver and Crew Member/Server
Kona Ice
07.2024 - 08.2025
Crew Member and Trainer
Arby's
11.2023 - 03.2025
Sales Associate
JCPenney
05.2023 - 11.2023
High School Diploma -
Howland High School
No Degree - Social Work
Cleveland State University