Natalee Mingoes
Summary
Dedicated and industrious individual with a proven ability to adeptly manage multiple tasks and thrive in high-pressure environments. Possesses extensive experience across various industries, including healthcare, creative services, and customer service.
Overview
12
12
years of professional experience
Work History
Home Health Aide
First Light Home Care
06.2016 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation
- Performed light housekeeping duties, including laundry linen changes, sweeping, vacuuming, and mopping, ensuring a clean and organized living space for patients
- Cleaned, organized, and maintained a clean living space for elderly patients, reducing falls and accidents
Administrative Assistant
Kizkopop
03.2022 - 02.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure digital filing systems
- Delivered excellent customer service through prompt responses to client email inquiries, addressing concerns effectively, and building strong relationships
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
Home Health Aide
Sweet Influence
05.2017 - 02.2019
- Assisted with meal planning and preparation according to dietary instructions while adhering to personal preferences
- Traveled to clients' homes to complete healthcare services and promote care continuity
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication among the healthcare team
Cashier Customer Service
Popeye's Louisiana Kitchen
03.2012 - 12.2016
- Provided elevated customer service to build a loyal clientèle and enhance the customer experience
- Operated the cash register for all monetary transactions with excellent accuracy levels
- Maintained accurate accounting, prep cooked meat and other meal items following all food safety regulations
- Worked a flexible schedule and accommodated extra shifts where needed to meet demanding business needs
Education
High School Diploma -
Normal Manley High School
Kingston, Jamaica06.2003
Skills
- Problem solving skills
- Excellent time management skills
- Computer Skills
- Interpersonal Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Housekeeping
- Client documentation
- Data Entry
- Customer Service
Timeline
Administrative Assistant
Kizkopop
03.2022 - 02.2024
Home Health Aide
Sweet Influence
05.2017 - 02.2019
Home Health Aide
First Light Home Care
06.2016 - Current
Cashier Customer Service
Popeye's Louisiana Kitchen
03.2012 - 12.2016
High School Diploma -
Normal Manley High School
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