NATALEE YEPEZ
Pueblo,Colorado
Summary
Reliable and upbeat customer service expert successful at promoting customer loyalty and satisfaction. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Love's Truck Stop
06.2023 - 08.2023
- Cultivated warm relationships with customers
- Operated register to process payments and collect cash payment for order totals
- Supported sales efforts by suggestively upselling food items and increasing check averages
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sandwich Artist
Subway
11.2022 - 05.2023
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides
- Trained team members to prepare sandwiches and other items according to instructions
- Executed sandwich artistry duties with very low occurrence of errors
- Restocked and rotated stock in display case to mitigate stock loss
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Kindergarten Assistant
South Park Elementary School
09.2021 - 06.2022
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
- Monitored student lunch and outdoor activities to promote student safety
- Stepped into non-classroom environments such as library and office to help staff manage demand
- Participated in school fundraisers and afterschool activities to raise money for classroom supplies and extracurricular activities for the students.
Education
High School Diploma -
Swallows Charter Academy High School
Pueblo West, Colorado 05.2021
Skills
- Excellent People Skills
- Guest Relations
- Sales and Promotion
- Stocking and replenishing
- Multitasking Strengths
- Cash Management
Timeline
Restaurant Team Member
Love's Truck Stop
06.2023 - 08.2023
Sandwich Artist
Subway
11.2022 - 05.2023
Kindergarten Assistant
South Park Elementary School
09.2021 - 06.2022
High School Diploma -
Swallows Charter Academy High School
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