Nataleigh Lampela
Alexandria,Virginia
Summary
Instructional Systems Designer with 5+ years of experience designing, developing, maintaining, and evaluating enterprise-level training programs in federal and large-scale learning environments. Skilled in instructional systems design, needs analysis, curriculum development, and e-learning platforms, with a strong focus on creating effective, accessible learning solutions that enhance user engagement and knowledge retention. Experienced in course lifecycle management, online course maintenance, accessibility and compliance (Section 508), and data-driven continuous improvement using analytics, assessments, and learner feedback. Proven ability to deliver high-quality, scalable instructional resources supporting 250,000+ learners while consistently meeting deadlines with accuracy and attention to detail. Active Top Secret (TS) clearance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Instructional Systems Designer
Tier-Tech International
McLean, Virginia
07.2024 - Current
- Led the end-to-end design, development, and maintenance of 19 enterprise-level training courses supporting 250,000+ public safety learners, delivering Instructor-Led (ILT), Virtual Instructor-Led (VILT), and Web-Based Training (WBT) formats aligned to federal counter-threat and public safety preparedness priorities. Served as lead instructional designer from project initiation through deployment, working directly with subject matter experts to apply ADDIE, adult learning principles, and accessibility standards, while managing course lifecycle updates and accreditation requirements for CEU-granting programs.
- Oversaw the full instructional course lifecycle for enterprise-level training, including quality assurance, version control, stakeholder coordination, publication, accessibility review, and post-deployment updates to ensure accuracy, compliance, and sustainability.
- Analyzed LMS analytics, learner surveys, and assessment data to evaluate training effectiveness and implement data-driven improvements, resulting in a 30% increase in learner retention and improved learner outcomes.
- Developed and standardized SOPs, templates, and documentation to support scalable course maintenance, Section 508 accessibility compliance, and consistent delivery across ILT, VILT, and WBT modalities, collaborating with cross-functional teams to deliver high-quality learning solutions supporting 200,000+ certificates awarded to participants.
Instructional Designer
Blake Learning Solutions
Alexandria, Virginia
11.2020 - 07.2024
- Designed and developed instructional products for multiple clients across diverse subject areas, including leadership development, professional training, and educational programming, creating e learning modules, job aids, videos, podcasts, and assessments using Articulate Storyline 360, Rise 360, and Vyond.
- Applied instructional systems design methodologies (ADDIE and SAM) to conduct needs analysis, define learning objectives, and design learner-centered training solutions tailored to varied audiences and delivery contexts.
- Facilitated 300+ hours of instructor-led and virtual training, supporting onboarding, leadership development, and professional growth initiatives for geographically distributed learners.
- Reviewed learner feedback, participation data, and course outcomes to support continuous improvement efforts, contributing to the delivery of scalable, technology-based learning programs serving 5,000+ learners annually.
Operations Project Manager
Crossroads Esatae Sales
Crofton, MD
10.2018 - 11.2022
- Managed estate sale operations from intake to post-sale reporting, acting as project lead for logistics, client communications, staffing, and inventory control. Conducted 10 estate sales in a 3-month span.
- Recruited and trained temporary team members on sales procedures and client protocols, ensuring consistent delivery and customer satisfaction.
- Maintained detailed records of assets, pricing structures, and sale outcomes to ensure legal compliance and accurate reporting while collaborating with legal advisors, appraisers, and client families to align project goals and deliver successful results.
Digital Content and Brand Manager
VIP Alexandria Mag
Alexandria, Virginia
03.2020 - 10.2020
- Designed and executed branded digital content strategies across five platforms, growing audience engagement by 60% and increasing follower count.
- Produced over 150 original branded graphics and digital assets using Canva and Adobe Illustrator to support internal training, public-facing campaigns.
- Managed a 12-month editorial and social content calendar while building relationships with over 25 local businesses and journalists, coordinating a team of 15+ creatives and sales staff to support 30+ sponsored campaigns and drive a 40% increase in ad sponsorship revenue.
Education
Master of Science - Learning Design
George Mason University
Fairfax, VA12.2025
Graduate Certificate - E-learning
George Mason University
Fairfax, VA12-2025
Bachelor of Science - Community Health
George Mason University
Fairfax, VA08-2024
Certification
- Google UX Certificate, Human-centered design, usability testing, learner experience (LX) design, and iterative improvement of digital learning solutions.
- Google AI Certificate, Application of AI-assisted tools and data-informed techniques to support instructional content development, analysis, and workflow efficiency in learning environments.
Skills
Adult Learning Theory, Learning Theory, Instructional Design Practices (ADDIE, SAM), Human-Centered Design (HCD), User-Centered Design (UCD), Learner Experience (LX), Articulate Storyline 360, Rise 360, Vyond, PowerPoint, Canva, Adobe Premiere, Blackboard, Canvas, Moodle, Adobe Learning Platforms, Zoom, Version Control, Quality Assurance, Attention to Detail, Analytical Thinking, Decision Making, Clear Communication, Adaptability, Integrity, Teamwork, Self-Management
Timeline
Instructional Systems Designer
Tier-Tech International
07.2024 - Current
Instructional Designer
Blake Learning Solutions
11.2020 - 07.2024
Digital Content and Brand Manager
VIP Alexandria Mag
03.2020 - 10.2020
Operations Project Manager
Crossroads Esatae Sales
10.2018 - 11.2022
Master of Science - Learning Design
George Mason University
Graduate Certificate - E-learning
George Mason University
Bachelor of Science - Community Health
George Mason University