Nataleigh Mosby
Washington ,DC
Summary
Encouraging and detail-oriented manager with a deep appreciation for cultivating a positive workplace culture and a passion for delivering exceptional customer experiences. A leader who offers a more than 7-year progressive record of accomplishment in leadership roles with excellent relationship-building, multitasking and decision-making skills. Experienced in stepping into roles and quickly making positive changes to drive company success.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Rag & Bone
05.2022 - Current
- Collaborated with corporate partners to ensure effective implementation of promotional activities.
- Spearheaded efforts to promote diversity awareness among team members through coaching, training sessions, and open dialogues.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assistant Store Manager
Stuart Weitzman
10.2021 - 05.2022
- Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Sourced speakers and special guests for wide range of corporate, industry and charitable events.
- Collaborated with marketing team to create promotional materials for target customers.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Executed marketing campaigns through creative visuals that effectively communicated key messages to customers.
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
- Maintained an up-to-date knowledge of luxury product offerings, ensuring accurate information for clients.
Assistant Manager | Acting Store Manager
Abercrombie & Fitch
11.2016 - 01.2021
- Strengthened workflow productivity by hiring, managing, recruiting, and developing top talent
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Worked jointly with surrounding universities to strengthening brand image and identity.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Merchandising Specialist
Gap, Inc.
09.2014 - 11.2016
- Conducted staff meetings with sales personnel to introduce new merchandise
- Updated seasonal displays for windows an dmannequins to highlight current product and trends
- Planned product displays to increase sales
- Monitored sales trends and adjusted pricing accordingly to increase profitability.
Education
Bachelor of Arts - Fashion Merchandising
Louisiana State University And A&M College
Baton Rouge, LA08.2019
Bachelor of Science - Marketing
Louisiana State University And A&M College
Baton Rouge, LA05.2019
Skills
- Visual Merchandising
- Problem-Solving
- Sales and Marketing
- Mentoring and Coaching
- Customer Relations
- Operations Oversight
- Inventory Control
- Upselling and Cross Selling
- Loss Prevention
Timeline
Assistant Store Manager
Rag & Bone
05.2022 - Current
Assistant Store Manager
Stuart Weitzman
10.2021 - 05.2022
Assistant Manager | Acting Store Manager
Abercrombie & Fitch
11.2016 - 01.2021
Merchandising Specialist
Gap, Inc.
09.2014 - 11.2016
Bachelor of Arts - Fashion Merchandising
Louisiana State University And A&M College
Bachelor of Science - Marketing
Louisiana State University And A&M College