Natali Stumm
Rover
Lakewood,CO
6
years of professional experience
Dedicated professional with a strong work ethic and experienced in team management. Proven ability to enhance productivity and ensure exceptional service experiences. Committed to maintaining safety compliance and operational efficiency.
Work History
Managing Shift Supervisor
5 Years 9 Months- Grew within the company starting as a barista, quickly moved to training new employees, and currently managing a team of 15 people
- Supervised daily operations to ensure exceptional customer experiences and efficient workflow.
- Trained and mentored new team members on service protocols and product knowledge.
- Implemented operational improvements that enhanced service, speed, and accuracy.
- Conducted regular performance evaluations, providing feedback to enhance team productivity.
- Efficiently handled customer grievances, consistently achieving high satisfaction scores across all engagements.
- Managed inventory levels, ensuring availability of products while minimizing waste.
Dog Sitter
1 Year 5 Months- Provided attentive care to dogs, ensuring safety and comfort during stays.
- Developed personalized feeding and exercise plans based on individual dog needs.
- Managed daily schedules for multiple clients, coordinating walks and playtime effectively.
- Monitored health and behavior changes in dogs, communicating updates to owners promptly.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
Education
High School Diploma
Skills
Effective schedule coordination
Team leadership
Skilled in resolving disputes
Cash management
Dedicated work ethic
Safety compliance expertise
Timeline
Dog Sitter
Rover
03.2025 - CurrentRead More
Managing Shift Supervisor
STARBUCKS COFFEE COMPANY
11.2020 - CurrentRead More
Columbine High School
High School Diploma
Read More