Natalia Andrea Burgueno
Miami Gardens
Summary
Dedicated Registered Nurse with hands-on experience in medical-surgical, pediatrics, maternity, and neuro stepdown. Certified in BLS and ACLS, delivering safe, evidence-based, and parent-centered care. Skilled in comprehensive assessments and effective care prioritization for diverse populations, contributing to team success and enhanced patient outcomes.
Overview
10
10
years of professional experience
Work History
Night shift-Receptionist
RM Road Tire Service Inc.
Hialeah
03.2020 - Current
- Answered phones and scheduled customer appointments to ensure timely service.
- Handled customer transactions courteously, enhancing customer satisfaction.
- Ensured accurate documentation of customer files for easy access.
- Provided customers with invoices using MS Excel for clear financial documentation.
Receptionist
MFH Sheet Metal Fabricators, Corp.
12.2017 - 03.2020
- Positions included: Receptionist, Office Assistant
- Responded to phone inquiries courteously, enhancing customer satisfaction.
- Transferred calls to the appropriate estimator to ensure accurate information delivery.
- Handled customer transactions with professionalism and attention to detail.
- Coordinated customer delivery schedules, ensuring timely and accurate order fulfillment.
- Invoiced and received pay from customers in QuickBooks.
- Provide customers with invoices and statements using QuickBooks.
- Followed up on past due accounts, documenting collection calls in Microsoft Access to maintain accurate records.
Various Positions
Sonic Lock N Tow, LLC.
Fort Lauderdale
05.2016 - 10.2017
- Positions included: Administrative Assistant, Dispatcher, and Accounting Manager
- Provided accurate ETAs and assigned calls to tow truck drivers, enhancing response times.
- Answered phones promptly while maintaining a courteous and professional demeanor.
- Invoiced and received pay from service providers in QuickBooks.
- Prepared and deposited checks, ensuring timely financial transactions.
- Managed company files systematically to support efficient operations and record-keeping.
- Created company forms and private property contract.
- Secured service provider agreements with various motor clubs, expanding company service offerings.
- Ensured company was in compliance with licensing and permitting regulations.
Education
Associate of Science - Nursing
Keiser University
Fort Lauderdale, FL12-2025
High School -
Northeast High School
Oakland Park, FL01.2007
Skills
- Customer service
- Interpersonal communication
- Effective communication
- Empathy in service
- Highly organized
- Time management
- Efficient multitasking
- Adaptability
- Tech adaptability
- Eager to learn
- Team Player
- Strong clinical judgment
Certifications And Licensure
- BLS, American Heart Association, 01/01/24
- ACLS, American Heart Association, 01/01/24
- Registered Nurse (RN), Active, 02/13/26, FL, RN 9704061
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Night shift-Receptionist
RM Road Tire Service Inc.
03.2020 - Current
Receptionist
MFH Sheet Metal Fabricators, Corp.
12.2017 - 03.2020
Various Positions
Sonic Lock N Tow, LLC.
05.2016 - 10.2017
Associate of Science - Nursing
Keiser University
High School -
Northeast High School