Experienced Software Executive with a Strong Focus on #Data, #Empathy, #Diversity, #Leadership, and #Transformation.
I excel in leading cross-functional teams, implementing agile methodologies, and delivering high-quality software solutions on time. I'm skilled at fostering a collaborative, innovative culture that maximizes team potential and drives continuous improvement.
My expertise lies in aligning business objectives with technical strategies, optimizing processes for increased efficiency, and ensuring exceptional client satisfaction. I possess strong leadership abilities and a deep understanding of the software development lifecycle.
Notably, I successfully managed a cross-functional engineering team responsible for developing "America's top-rated support app amongst all domestic telecommunications providers" (My Spectrum App).
Overview
29
29
years of professional experience
Work History
Head of Engineering
Vista Lifesciences
05.2023 - Current
Led and directed a high-performing team, including software developers, a scrum master, and test engineers, to successfully oversee more than 10 projects, ensuring on-time and within-budget delivery—a key requirement outlined in the job description.
Designed and implemented high-level software structures and strategies, aligning with the role's emphasis on cutting-edge technologies such as Node.js, React, Angular, NgRX, Java, REST, Mobile development (C#, native), NoSQL/Relational databases, and Azure/Cloud Infrastructure. This initiative resulted in a notable 30% improvement in project efficiency and a substantial 40% increase in scalability.
Addressed the specified need for expertise in security measures by implementing role-based access control, achieving a commendable 25% reduction in unauthorized access incidents. This effort significantly enhanced the security of sensitive patient information, aligning with the role's emphasis on highly available RESTful microservices.
Proactively led the development of encryption and authentication methods, aligning with the job description's focus on highly scalable solutions. This initiative resulted in a noteworthy 10% decrease in data breaches, demonstrating a commitment to security and the role's emphasis on scalable distributed data platforms.
Responded to the job description's emphasis on AWS/Cloud Infrastructure by establishing robust data classification protocols, differentiating between sensitive and non-sensitive data, leading to a 30% improvement in compliance with healthcare regulations.
Implemented and managed content management systems (CMS) to streamline and organize digital assets effectively. Collaborated with cross-functional teams to integrate content management solutions, enhancing overall workflow efficiency.
Led proposal development efforts, presenting engineering opportunities to senior leadership for go-no-go decisions.
Acted as the primary liaison for the product, closely collaborating with operational stakeholders to translate their needs into actionable development tasks, showcasing the ability to work within and across Agile teams, as specified in the job description. This proactive engagement ensured the seamless integration of operational insights into the product roadmap and development strategies.
Director of SSPP Development
Charter Communications (Spectrum)
01.2017 - 05.2023
During my tenure at the Spectrum SSPP department, I served as the Technical Director, leading a team responsible for developing and maintaining multiple platforms, including Mobile and Web applications and operating in highly matrixed organizations while holding a leadership position. One of the key challenges was ensuring that the products met the needs of both operations and our customers. For example, I collaborated closely with operations stakeholders to understand their requirements and translated them into actionable development tasks. Through daily engagement with the operations team, their valuable feedback and concerns were incorporated into the product roadmap and development plans.
I built and nurtured a high-performing team, overseeing a group of 35 geographically distributed software engineers, quality engineers, and scrum masters. By fostering a culture of collaboration, accountability, ownership, and innovation, I empowered the team to excel and operate autonomously. One of the key accomplishments was implementing a mentorship program, where senior engineers mentored junior team members, resulting in improved skills development and career growth. I prioritized diversity and inclusivity in hiring, developing efficient processes to rapidly scale teams with niche skill sets.
Successfully delivered all 9 committed roadmap items in 2022. One other notable achievement was successfully managing multiple concurrent software development projects under high pressure. Despite tight deadlines and competing priorities, I effectively allocated resources, prioritized tasks, and guided the team to deliver projects successfully. By implementing agile methodologies and closely monitoring progress, we exceeded stakeholder expectations by delivering high-quality software solutions within the designated timeframes.
I continuously evaluated technology strategies, identifying and implementing new technological directions. Prepared numerous overview decks to help a non-technical executive audience understand complex technology challenges as well as proposed solutions.
I worked on strategic alignment, advocating for a single Conversational AI Platform for self-service and video functions.
I formulated, refined, documented, and enforced department standards, policies, and procedures. Trained and strengthened team in instrumentation best practices, resulting in 100% compliance of enabled business metrics for reporting (improved from 82%).
Supported team member growth and advancement resulting in 5 of my team members being promoted in 2021-2022.
Launched 20 experiments and 15 canary releases using in-house A/B and throttling/monitoring tools
Lead Architect/ Manager
Vista Lifesciences
09.2012 - 01.2017
I performed concurrent roles in business development, program management, and team management for multiple projects. With a multimillion-dollar budget, I led cross-functional teams and ensured successful project delivery. For example, I spearheaded a project to develop a new product feature that resulted in a 20% increase in customer satisfaction and a 15% growth in revenue within six months.
Throughout the development processes, including scheduling, scrum implementation, product development, and design reviews, I played a hands-on role. Performing code reviews and enforcing efficient development processes with an emphasis on quality and speed to market, I ensured that the team consistently delivered high-quality software solutions on time. As a result, we achieved a 30% reduction in overall development cycle time.
I designed and implemented electronic medical records (EMR) on different platforms, such as pen-based laptops and tablets. The EMR systems were successfully deployed in multiple African countries, including Botswana, Mozambique, Swaziland, Benin, Uganda, Jamaica, Lesotho, Rwanda, in support of PEPFAR (The United States President's Emergency Plan for AIDS Relief). This initiative led to improved patient data accuracy, streamlined healthcare processes, and enhanced data security.
Led content versioning initiatives, ensuring accurate tracking and efficient management of content revisions. Implemented best practices for content lifecycle management, resulting in improved content quality and relevance over time.
Using Xamarin Forms, I rapidly built native apps for iOS, Android, and Windows using C#. For the EMR Mobile app, we achieved over 96% code sharing across platforms, significantly reducing development time and maintenance efforts.
I led the architecture of the mobile application and its back-end systems, leveraging the Microsoft Azure platform. By adopting scalable and secure cloud solutions, we achieved 99.9% uptime and improved data accessibility for healthcare providers.
I established standards and procedures to ensure FDA and HIPAA compliance, including requirements traceability, code quality, and security. By implementing rigorous compliance measures, we successfully passed FDA audits and maintained data privacy for sensitive patient information.
Adapting software industry best practices such as Agile Methods and Test-Driven Development for the medical device and healthcare industries, I facilitated faster product iterations and improved product quality. For example, by implementing Agile methodologies, we reduced the time-to-market for a critical feature release by 40%.
Managing geographically distributed teams was also a significant aspect of my role. I successfully coordinated and led team members located in different regions, fostering effective collaboration and communication despite the physical distance. Regular video conferences, clear communication channels, and well-defined project management processes helped us overcome the challenges of working across time zones and cultural differences.
Company won Microsoft award and grands for social awareness and bring internet access and new technologies, services and models to underserved markets.
Software Architect
RivetSoftware
10.2010 - 07.2012
I modernized existing technology stacks, replacing fragmentation with standardized and reusable architectures
Focus was on developing a distributed, real-time, and scalable framework
As a key member of the software architectural group, I was involved in all design decisions from conception to implementation.
Software Development Manager/Architect
Zed USA
09.2007 - 10.2010
I managed cross-functional teams responsible for designing and delivering large-scale distribution systems using agile development methodologies
I ensured high availability and employed object-oriented principles for effective system design
I provided architectural and technical guidance to product development teams, ensuring adherence to sound software engineering design processes and quality practices
My staff responsibilities included hiring, development, and restructuring to establish a world-class development organization within the company
I worked closely with executives and the Chief Technology Officer (CTO) to provide guidance and shape the organization's software future
I developed and led the development of multiple enterprise-level distributed product platforms supporting the mobile arena for various Tier 1 and 2 carriers across diverse mobile technologies (WAP, Mobile Web, Windows Mobile, Blackberry, BREW)
These initiatives generated a substantial monthly revenue of over $1 million.
Senior Software Engineer /Architect (CONTRACTOR)
GambroBCT
08.2006 - 09.2007
Designed and developed software components, frameworks, and solutions for blood collection equipment, web services, and applications used in healthcare settings
Led the entire lifecycle of projects, from preliminary design to technical support, utilizing iterative releases
Managed project plans, technical specifications, resources, schedules, and ensured compliance with FDA/IEEE/ISO software quality standards.
Senior Software Engineer
Thomson Healthcare
03.2001 - 08.2006
Designed and developed software for Thomson HealthCare products, including the Healthcare Series Internet and Mobile versions
Acted as a key designer/developer throughout the complete lifecycle, from preliminary design to technical support, employing iterative releases
Managed project planning, technical specifications, resource allocation, and schedules
Conducted test planning, product training, and provided mentorship to developers
Implemented software industry best practices such as Agile Methods, Test Driven Development, and ensured compliance with HIPAA regulations for the medical device and healthcare industries.
Software Engineer/Senior Software Engineer
Manugistics Inc
01.1995 - 02.2001
Architected and led the development of Manufacturing Supply Chain Management software, overseeing a team of 5 software developers and QA
Provided technical direction to team members for analysis, development, and issue resolution
Contributed to the implementation and maintenance of source control and release procedures
Responsible for writing technical documentation.
Education
MS in Electrical Engineering - EE
Tashkent University
Skills
10 years of leadership experience, managing and leading teams of 35 individuals with diverse technical skill sets
Proven ability in managing geographically distributed teams, ensuring effective collaboration and communication
Executive Leadership Development Program - 2022, Coaching for Peak Performance – 2021, 2023 Coaching for High Performance - 2023 Influencing for Organizational Impact - 2019, Leadership Development Program – 2018, Situational Leadership – 2016, Certified Scrum Master (CSM), Training Microsoft AI and Innovation La,b Corporate Physical Security, HIPPA, FDA, NAMIC