Natalia Barrera
Kissimmee,FL
Summary
Versatile and diligent, with a proven track record at Walt Disney World Company, enhancing guest satisfaction through meticulous maintenance and housekeeping. Expert in repair work and guest relations, I excel in fast-paced environments, demonstrating exceptional problem-solving and teamwork skills. Achieved a significant improvement in response times for maintenance issues, showcasing reliability and a commitment to excellence.
Experienced in certain electrical and plumbing criteria's. I have manual skills to use a variety of equipment and tools, and understand the importance of following safety procedures accurately.
Overview
8
8
years of professional experience
Work History
Houseperson
Walt Disney World Company
11.2022 - Current
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Supported team with stocking of clean linens for guest use.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
- Assisting housekeepers with getting supplies, remove dirty linens and handling trash.
Handywork
ICS Infinity Construction Solutions
09.2016 - 04.2022
- Conservation and maintenance for real state.
- Carpentry; installing trim and doors.
- Painting.
- Installing outlets/switches/lights.
- Assist with toilets and faucets.
Education
High School Diploma -
Colegio Jardin Pereira
Colombia11.2000
Skills
- Maintenance Coordination
- Housekeeping tasks
- Cleaning techniques
- Room Inspections
- Work Prioritization
- Guest Relations
- Task Delegation
- Floor polishing
- Heavy Lifting
- Window Cleaning
- Customer Service
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Drywall Installation
- Household Repairs
- Hand tools
- Repair work
- Painting
- Power Tools
- Pressure Washing
- Woodworking
- Plumbing Maintenance
- Light fixture installation
- Grout repair
- Furniture Assembly
- Tree trimming
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Houseperson
Walt Disney World Company
11.2022 - Current
Handywork
ICS Infinity Construction Solutions
09.2016 - 04.2022
High School Diploma -
Colegio Jardin Pereira
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