Natalia Borda

Delivered full-service bartending for private events, ensuring exceptional guest experiences.

• Served cocktails, beer, and wine while enforcing responsible alcohol service practices.
• Developed customized drink menus aligned with client preferences and event themes to enhance guest satisfaction.
• Coordinated client communications, scheduling, and event logistics to ensure seamless event execution.
• Oversaw payments, pricing, and event logistics from planning through execution, ensuring a smooth service experience.
• Supplied and maintained bartending equipment and tools for events.
• Maintained a clean, organized bar environment throughout setup and cleanup phases.

Provided high-quality customer service in a fast-paced environment

• Created a fine dining experience for customers with hospitality and high energy
• Cross-trained in bar service, assisted with drink preparation, and supported team during peak hours for seamless operations.
• Operated Toast POS for efficient order entry and payment processing
• Executed opening/closing duties, restocked supplies, and maintained clean service areas to enhance customer experience

Delivered high-quality personalized service to members and guests in a refined dining environment.

• Served food and beverages during regular dining hours and special events like weddings and banquets.
• Utilized knowledge of menus, daily specials, and member preferences to enhance guest experience.
• Collaborated with kitchen, bar, and event staff to ensure timely service.
• Executed accurate order entry and payment processing through POS system.
• Coordinated event setup and breakdown, ensuring efficient table settings and buffet stations.
• Completed opening and closing tasks, including polishing glassware and restocking supplies.
• Upheld country club standards for professionalism and guest confidentiality.

Coordinated event setup, optimizing table arrangements, linens, and buffet stations for efficient service.

• Delivered professional food and beverage service at weddings, corporate events, and private parties.
• Delivered timely, courteous service aligned with event timelines and service standards, enhancing guest satisfaction.
• Served plated meals and passed hors d’oeuvres while maintaining buffet lines.
• Partnered with event captains, kitchen staff, and other servers to ensure seamless execution of events.
• Maintained high cleanliness, food safety, and presentation standards during events.
• Executed event breakdown and cleanup, including table clearing and equipment packing.

Delivered professional food and beverage service at weddings, corporate functions, and private parties.

• Supported bartenders by restocking alcohol, ice, glassware, and supplies throughout events.
• Maintained cleanliness and organization of bar and service areas, enhancing guest experience during events.
• Coordinated event setup and breakdown, ensuring tables, linens, buffet stations, and service areas were fully prepared for seamless service.
• Cleared tables, disposed of waste, and restored venues to original condition post-event.
• Collaborated with event staff to ensure smooth execution of activities, contributing to successful event outcomes.

Greeted customers warmly, creating a welcoming atmosphere upon arrival.

• Managed eight tables daily, providing attentive service and timely meal delivery.
• Educated guests on menu and daily specials to facilitate accurate order placements.
• Memorized details of daily specials and seasonal menu items for enhanced guest experience.
• Delivered multi-course meals while accurately calculating bills for seamless transactions.
• Monitored customer satisfaction and promptly addressed needs to enhance dining experience.
• Bussed tables promptly to maintain cleanliness and readiness for new guests.
• Swept, mopped, and prepared dining area for incoming patrons.

Greeted customers upon entry, managed reservations, and organized seating to optimize flow and enhance guest experience.

• Maintained high standards of customer service, fostering a welcoming environment that encouraged repeat visits.
• Handled all telephone inquiries regarding restaurant services and menu details.
• Cleaned and prepared tables to enhance dining experience.
• Coordinated logistics for private parties, accommodating special requests to ensure seamless events.
• Monitored training of new employees to ensure compliance with service standards.
• Assisted restaurant staff to promote teamwork and efficiency.