Sydney Long

- Provided exceptional bar service at high-profile events, album release parties, and industry functions hosted by Republic Records.

- Crafted custom cocktails and served premium beverages while maintaining consistency, speed, and accuracy under high-volume conditions.

- Represented the Republic Records brand with professionalism and hospitality, ensuring a top-tier guest experience for artists, executives, and VIP attendees.

- Collaborated with event staff, security, and management to maintain a smooth, safe, and efficient bar environment.

- Managed inventory setup and breakdown of portable bar stations; ensured compliance with alcohol regulations and venue policies.

- Adapted to various event styles and themes, aligning beverage offerings with the creative vision of each production.

- Delivered exceptional table service in a fast-paced, high-volume dessert café known for innovative, Asian-inspired sweets and beverages.

- Educated guests on menu offerings, including unique dessert presentations and flavor profiles, to enhance their dining experience.

- Accurately took and entered orders using POS system, ensuring prompt and precise delivery of food and drinks.

- Coordinated with kitchen staff and management to meet guest needs and resolve any issues with professionalism and urgency.

- Maintained a clean, organized, and welcoming dining environment in accordance with health and safety standards.

- Built positive rapport with diverse clientele, contributing to repeat business and strong customer satisfaction ratings

- Guided customers in purchases, enhancing satisfaction and loyalty.

- Resolved policy inquiries, ensuring positive customer experiences.

- Operated POS systems for accurate billing and order recording.

- Managed inventory, receiving and stocking merchandise efficiently.

- Handled special orders, meeting unique customer needs.

- Led sales initiatives, surpassing quarterly targets. Cultivated key client relationships, driving revenue growth. Implemented

innovative strategies to expand market share.