Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Volunteer
Natalia Cruz

Natalia Cruz

Roy,UT

Summary

I am enthusiastic and a reliable professional as I take pride in providing excellent customer service and creating memorable dining experiences for restaurant customers.

Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Using my fluency in Spanish to provide the best service. Maintains focus and positive attitude in stressful situations and high-volume environments.

Organized Server/hostess with experience in restaurant environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position or any customer service. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Server/hostess

Aroy-d Thai Cuisine
10.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with pick up orders and manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Answered customers' questions, recommended items, and recorded order information.

Front Line Cashier

Zao Modern Asian Cafe
08.2020 - 06.2021
  • Greeted customers and responded to requests for information.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Approached every question or concern with calm and level-headed approach.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Roy High School
Roy, UT

Weber Innovation High School
Ogden, UT

Skills

  • Food Safety Oversight
  • Transactions and Cash Handling
  • Cash Handling
  • Check Payment Processing
  • Order Accuracy and Delivery
  • To-Go Order Preparation
  • Menu Memorization

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Server/hostess

Aroy-d Thai Cuisine
10.2022 - Current

Front Line Cashier

Zao Modern Asian Cafe
08.2020 - 06.2021

Roy High School

Weber Innovation High School

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Natalia Cruz