Natalia Cruz
San Antonio,TX
Summary
Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Northside Independent Sch District
San Antonio, Texas
02.2024 - Current
- Managed classroom environments during teacher absences and ensured student engagement.
- Implemented lesson plans and adapted materials to meet diverse learning needs.
- Supervised student activities and maintained a safe, respectful atmosphere.
- Supported individual student learning through one-on-one assistance and encouragement.
- Maintained accurate attendance records and reported any issues promptly.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
Lead Server Trainer
The Rustic
San Antonio, Texas
08.2020 - 07.2022
- Provided excellent customer service in fast-paced dining environment.
- Took and processed orders accurately using point-of-sale system.
- Prepared and served food and beverages to customers promptly.
- Maintained cleanliness of dining area and ensured proper table settings.
- Collaborated with kitchen staff to fulfill customer requests efficiently.
- Assisted guests with menu selections and answered questions about dishes.
- Handled cash transactions and balanced cash register at shift end.
- Trained new servers on menu items and service standards.
- Developed training materials and resources for server onboarding.
- Assisted management in assessing server performance and skills.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Provided one-on-one support to ensure successful completion of training objectives.
Education
Bachelor of Arts - Education
The University of Texas At San Antonio
San Antonio, TX05-2022
Skills
- Classroom management
- Student engagement
- Attendance tracking
- Instructional support
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Student records management
Languages
Spanish
Professional
Certification
- Alternative Teacher Certification Program
Timeline
Substitute Teacher, K-12
Northside Independent Sch District
02.2024 - Current
Lead Server Trainer
The Rustic
08.2020 - 07.2022
Bachelor of Arts - Education
The University of Texas At San Antonio
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