Natalia Decastro
Silver Spring,MD
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Team Member
Papa John's Pizza
Silver Spring, MD
10.2025 - Current
- Assisted in preparation and cooking of menu items according to company standards.
- Maintained cleanliness and organization of work areas and equipment.
- Provided exceptional customer service during high-volume shifts.
- Collaborated with team members to ensure timely order fulfillment.
- Supported inventory management by restocking supplies as needed.
- Adapted quickly to changing priorities and fast-paced environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Improved customer satisfaction by quickly helping each person find desired items.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with onboarding of new employees.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Education
High School Diploma -
John F. Kennedy Highschool
Silver Spring, MD06-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Attention to detail
- Following instructions
- Leadership qualities
- Heavy lifting
- Complaint resolution
- Social media expertise
- Customer communication
Languages
English
Full Professional
Interests
- reading & research
- painting or drawing
- self improvement books
- personal fiance learning
- beauty trends & new product launches
- social media engagement
- learning about product ingredients
Timeline
Team Member
Papa John's Pizza
10.2025 - Current
High School Diploma -
John F. Kennedy Highschool