NATALIA DI VILIO
Oak Creek,WI
Summary
Detail-oriented Shift Supervisor experienced in managing operations in the absence of senior staff. Delivered effective solutions through proactive problem-solving and collaboration with team members. Committed to fostering a supportive work environment and ensuring operational efficiency.
Overview
5
5
years of professional experience
Work History
Crew Leader
Culvers
Franklin, WI
08.2022 - Current
- Greeted guests and delivered friendly service at front counter and drive-thru, enhancing customer experience.
- Assisted customers at front counter and drive-thru, facilitating quick service and customer satisfaction.
- Operated point-of-sale system to process orders and handle payments, ensuring accurate transactions.
- Communicated clearly with team members to coordinate order flow and service.
- Maintained clean workstations, dining areas, and equipment throughout shift.
- Assisted with opening and closing duties to keep shifts organized.
Crew Member
Culvers
Oak Creek, WI
06.2021 - 02.2022
- Operated a point-of-sale system to process orders and handle payments efficiently.
- Operated point-of-sale system to process orders and handle payments efficiently.
- Greeted guests and delivered friendly service at the front counter and drive-thru.
- Maintained clean workstations, dining areas, and equipment throughout shift.
- Assisted with opening and closing duties to maintain organization and prepare for seamless shift transitions.
- Assisted customers at front counter and drive-thru during busy shifts.
Education
Cosmetology
Vici Beauty School
Greenfield, WIHigh School Diploma -
Oak Creek High School
Oak Creek, WISkills
- Order management
- Client consultation
- Crew coordination
- New hire training
- Hair styling
- Hair coloring
- Multitasking
- Teamwork and collaboration
Timeline
Crew Leader
Culvers
08.2022 - Current
Crew Member
Culvers
06.2021 - 02.2022
Cosmetology
Vici Beauty School
High School Diploma -
Oak Creek High School