Tyler Doak
AF Lawn & Light
Raytown,MO
14
years of professional experience
Dynamic hospitality professional with strong guest relations and time management skills. Excels in fast-paced environments while prioritizing multiple tasks and ensuring accuracy in service. Committed to enhancing customer satisfaction and fostering loyalty. Eager to leverage service expertise in a sales role, driven by a passion for delivering exceptional customer experiences.
Work History
Crew Leader
2 Years 1 Month- Supervised and hands on in the field and daily operations, ensuring adherence to safety standards and quality service delivery.
- Used to meeting time frames and running my own routes
- Supervised daily operations, ensuring adherence to safety standards and quality service delivery.
- Coordinated equipment usage and maintenance schedules to optimize operational efficiency and minimize downtime.
- Developed training materials to enhance staff knowledge of landscaping tools and best practices.
Server/Bartender
6 Years 2 Months- Performed under pressure bartending and serving providing outstanding customer experience.
- Provided customer service to ensure satisfaction throughout the dining experience.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Addressed customer complaints with professionalism, fostering a friendly atmosphere for patrons.
- Executed bartending and serving duties in a high-pressure environment to enhance customer satisfaction.
Server
1 Year 4 Months- Collaborated with diverse coworkers to achieve team goals and resolve product and service-related issues.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Filled and operated various positions including serving, hosting, food running, and dishwashing.
- Worked at Olive Garden, assisting in various roles to support restaurant operations.
Crew Trainer
1 Year 6 Months- Facilitated grassroots hiring and training for grand opening of two Pizzeria Locale locations in Overland Park, KS, collaborating with company leaders and general managers to establish operational standards.
- Created and executed training programs to enhance crew member readiness for their roles, ensuring consistency and adherence to company standards.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Monitored performance of crew members in the field, providing feedback and guidance.
Grill Cook
5 Months- Cleaned and organized grilling area for efficient operations., stocked supplies, and prepared food items to order.
- Maintained knowledge of new menu items, garnishes, ingredients, and preparation methods to enhance customer experience.
- Monitored grill temperatures to ensure proper cooking times, maintaining food quality and safety.
Christmas Light Installer
2 Years 1 Month- Collaborated with clients to design custom lighting solutions that enhance curb appeal.
- Installed decorative lighting systems for residential and commercial properties.
- Conducted regular maintenance on installed lighting systems to ensure optimal performance.
- Comfortable with ladder work and working from the roof
- Not afraid of heights
- Familiar with basic tools and equipment
Dishwasher/Line Cook
2 Years 11 Months- Sanitized dishes, pots, pans, utensils, and kitchen equipment to maintain hygiene standards and support smooth kitchen operations.
- Learned to cook quality high end food along with how to prep and set teammates up for success.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Prepared high-end dishes using various cooking techniques in a professional kitchen. quality high end food along with how to prep and set teammates up for success.
Education
Highschool Diploma
- Participated in advanced studies and International Baccalaureate courses
- Extracurricular activities including Wrestling, Concert Choir, Chamber Choir, Solo Singing, Theater(stagehand,actor) and Musical Theater
Skills
Order Management
Service Prioritization
Customer upselling
Team Leadership
Service Excellence
Operational Efficiency
Relationship Management
Timeline
Crew Leader
AF Lawn & Light
09.2024 - CurrentRead More
Christmas Light Installer
AF Lawn & Light
09.2024 - CurrentRead More
Server/Bartender
Canoe Club
08.2020 - CurrentRead More
Server
Darden Restaurants
09.2018 - 01.2020Read More
Crew Trainer
Pizzeria Locale
05.2016 - 11.2017Read More
Grill Cook
Chipotle
11.2015 - 04.2016Read More
Dishwasher/Line Cook
Canoe Club
07.2012 - 06.2015Read More
Lee’s Summit North High School
Highschool Diploma
Read More