Timeline
Work History
Overview
Education
Skills
Summary
Generic

Natalia Ferguson

Middletown,PA

Timeline

Psychiatric Rehabilitation Specialist

Community Services Group
04.2024 - Current

Associate of Science - Nursing

HACC
08.2023 - 08.2026

Resident Technician

Blueprints
06.2023 - 02.2024

Clincal Technician

INOVA
01.2023 - 05.2023

Home Health Aide

Homewatchers CareGiversinc
05.2022 - 01.2023

Teaching Assistant

Golden Path Academy
04.2021 - 03.2022

Aldi Associate

Aldi Foods
05.2020 - 04.2021

High School Diploma -

Skyline High School
08.2016 - 05.2020

Work History

Psychiatric Rehabilitation Specialist

Community Services Group
04.2024 - Current
  • Maintained a safe and therapeutic environment by monitoring patients'' behaviors and intervening when necessary.
  • Advocated for patients in community settings by connecting them to resources such as housing assistance, vocational training, and disability benefits.
  • Conducted group therapy sessions for skill-building, fostering social connections and reducing isolation among participants.
  • Implemented trauma-informed care principles throughout all aspects of service provision, promoting a safe environment for healing and recovery.

Resident Technician

Blueprints
06.2023 - 02.2024
  • Streamlined workflow processes, resulting in more efficient problem-solving strategies and quicker resolutions for clients.
  • Collaborated with fellow technicians to resolve challenging cases, sharing expertise and knowledge.
  • Improved client satisfaction by providing timely and efficient on-site technical support.
  • Built lasting relationships with clients through consistent high-quality service delivery leading to repeat business opportunities.

Clincal Technician

INOVA
01.2023 - 05.2023
  • Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
  • Conducted comprehensive patient assessments, gathering vital signs, medical histories, and presenting symptoms for accurate diagnosis.
  • Helped maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.
  • Improved patient satisfaction with compassionate bedside manner and clear communication skills.

Home Health Aide

Homewatchers CareGiversinc
05.2022 - 01.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Teaching Assistant

Golden Path Academy
04.2021 - 03.2022
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

Aldi Associate

Aldi Foods
05.2020 - 04.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Education

High School Diploma -

Skyline High School
Front Royal, VA
08.2016 - 05.2020

Associate of Science - Nursing

HACC
Harrisburg, PA
08.2023 - 08.2026

Skills

Vocational rehabilitation

Family support

Medication management

Multicultural competence

Patient care

Clinical documentation

Critical thinking

Relationship building

Computer proficiency

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Professional Clinical Care Specialist with comprehensive experience in patient care and medical support. Adept in vital sign monitoring, EKGs and assisting with medical procedures. Strong focus on collaboration and flexibility in dynamic healthcare environments. Known for reliability and achieving patient care goals effectively. Positive, empathetic, and dedicated individual with solid understanding of patient care and medical terminology. Skilled basic patient assessments, possessing strong foundation in medical procedures and safety protocols. Committed to providing compassionate care and improving patient experiences through attentive and reliable support.

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