Summary
Overview
Work History
Education
Skills
Timeline
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Natalia Garcia

Roselle,IL

Summary

Q

Versatile professional with a background of fast-paced restaurant environments, strong communication, multitasking, and problem-solving skills while consistently meeting time-sensitive demands. Recognized for strong attention to detail and commitment to quality, ready to contribute to improving client experiences and maintaining high service standards.

Overview

3
3
years of professional experience

Work History

Personal Assistant /Elderly Caregiver

Department of Rehabilitation Services
Schaumburg, IL
10.2025 - Current
  • Oversee personal and professional calendars and coordinate appointments for future events.
  • Improve time management of the executive through effective prioritization and organization of tasks.
  • Maintain confidentiality and discretion while handling sensitive information relevant to the customer.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Provide Exceptional Customer service to ensure the customer felt Safe, Comfortable and Satisfied.
  • Assist with daily living activities, running errands, and household chores.

Server

Walker Brothers Original Pancake House
Schaumburg, IL
08.2025 - 05.2026
  • Delivered exceptional customer service in a fast-paced dining environment, enhancing guest satisfaction.
  • Managed multiple tables efficiently, ensuring timely order taking and food delivery.
  • Collaborated with kitchen staff to ensure accurate and prompt meal preparation and presentation.
  • Processed cash and credit transactions accurately, maintaining cash drawer integrity.
  • Resolved customer complaints swiftly to maintain a positive dining experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Bussed and reset tables to keep dining room and work areas clean.

Food Runner /Restaurant Server

Anastasia's Sports Bar and Lounge
Waukegan, IL
11.2023 - 07.2025
  • Delivered food and beverages promptly to ensure high customer satisfaction.
  • Collaborated with kitchen staff to streamline order preparation and service efficiency.
  • Maintained cleanliness and organization of dining areas to enhance guest experiences.
  • Assisted in training new team members on service protocols and menu knowledge.
  • Resolved customer inquiries and complaints, ensuring swift resolutions for a positive experience.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.

Cashier

Jewel Osco
Waukegan, IL
05.2023 - 11.2023
  • Processed customer transactions efficiently using POS systems and cash handling procedures.
  • Assisted customers with inquiries, ensuring a positive shopping experience and fostering loyalty.
  • Maintained accurate cash drawer balances through diligent counting and reconciliation practices.
  • Collaborated with team members to streamline checkout processes and reduce wait times during peak hours.
  • Implemented best practices for inventory management at the register, reducing discrepancies and losses.
  • Monitored store promotions and communicated them clearly to customers, boosting sales of featured items.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
05-2025

Skills

  • Time management
  • Multitasking and organization
  • Strong work ethic
  • Attention to detail
  • Commitment to quality and service
  • Teamwork
  • Conflict Resolution
  • Versatile

Timeline

Personal Assistant /Elderly Caregiver

Department of Rehabilitation Services
10.2025 - Current

Server

Walker Brothers Original Pancake House
08.2025 - 05.2026

Food Runner /Restaurant Server

Anastasia's Sports Bar and Lounge
11.2023 - 07.2025

Cashier

Jewel Osco
05.2023 - 11.2023

High School Diploma -

Waukegan High School