Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Natalia Grisales Alvaran

West Palm Beach,FL

Summary

Dedicated and empathetic nursing student with experience as a Medical Assistant, seeking to contribute to the patient care team as a Patient Care Technician. Proven ability to deliver exceptional patient care, support medical staff in various procedures, and efficiently manage clinical and administrative tasks. Skilled in patient assessment, medical record management, and patient education. Committed to leveraging hands-on experience and ongoing nursing education to enhance patient outcomes and support the high standards of care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Premier Dermatology Partners
03.2022 - 04.2024
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained Patient medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Occupational Therapy Front Desk

Hand Rehabilitation Specialist
09.2021 - 04.2022
  • Supported facility with administrative tasks such as scheduling appointments, mailing correspondence and answering telephone calls.
  • Established compassionate and caring relationships with patients.
  • Used intake and screening instruments to conduct assessment of needs and to obtain complete medical history.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Front Desk Receptionist

Akoya Boca West
11.2021 - 03.2022
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Used quick response and dynamic service skills to build relationships with residents, improving customer service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.

Receptionist

Idea Builder Printing & Signs
06.2020 - 06.2021
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Supported various administrative duties by proofreading, transcribing and invoicing.

Education

Associate of Science - Nursing

Keiser University
West Palm Beach, FL
08.2025

Skills

  • Strong communication and patient interaction skills
  • Efficient in medical record management and documentation
  • Ability to work collaboratively in a fast-paced healthcare environment
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Positive Attitude and Energetic
  • Quick learner with the ability to adapt to new situations and tasks
  • Compassionate and empathetic approach to patient care

Certification

CDT - Certified Dermatology Technician

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Premier Dermatology Partners
03.2022 - 04.2024

Front Desk Receptionist

Akoya Boca West
11.2021 - 03.2022

Occupational Therapy Front Desk

Hand Rehabilitation Specialist
09.2021 - 04.2022

Receptionist

Idea Builder Printing & Signs
06.2020 - 06.2021

Associate of Science - Nursing

Keiser University

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Natalia Grisales Alvaran