Natalia Guerrero
Chicago,IL
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Seasonal
Walmart
Mount Vernon, IL
11.2024 - Current
- Promoted high customer satisfaction through knowledgeable, friendly service.
- Cleaning up, straightening shelves, and making sure the seasonal area is presentable during high traffic
- Stocking, organizing, and merchandising shelves for the holidays
- Moving merchandise from storage to the sales floor and managing inventory
- Helping out other departments in the store when they have low demand
- Helping in the OGP(Online Grocery Pickup) department, personal shopper picking, packing, and dispensing orders
- Handled cash transactions accurately and efficiently at the register.
Expeditor
Hollywood Hair
Centralia, Illinois
06.2023 - 08.2025
- Collaborated with team members to enhance workflow processes and boost overall efficiency.
- Maintained cleanliness and organization of salon workstations and waiting areas.
- Supported stylists during treatments by providing necessary tools and products.
- Educated clients on hair care products and best practices for maintenance.
- Built strong relationships with clients, resulting in increased repeat business.
- Greeted customers and provided excellent customer service.
- Demonstrated knowledge of all salon products including shampoos, conditioners, gels and sprays.
- Educated new hires on company policies regarding customer service standards.
- Provided shampooing services, trimming, styling and blow drying hair.
- Contributed to team meetings focused on developing strategies for increasing salon sales revenue.
- Performed scalp treatments to promote healthy growth of hair.
Crew Member
Dunkin' Donuts
Mount Vernon, IL
08.2024 - 12.2024
- Handled cashier duties, taking orders and processing payments efficiently.
- Provided excellent customer service by assisting with orders and engaging positively with guests.
- Prepared and served a variety of beverages and food items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained the cleanliness of workstations.
- Followed safety and food handling procedures consistently.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked and organized inventory to ensure supplies were readily accessible.
Education
Bachelor of Science - Criminology And Psychology
University of Illinois At Chicago
Chicago, IL12-2028
High School Diploma -
Centralia High School
Centralia, IL05-2025
Skills
- Customer service
- Organizational skills
- Team collaboration
- Dependable and responsible
- Flexible and adaptable
- Critical thinking
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Seasonal
Walmart
11.2024 - Current
Crew Member
Dunkin' Donuts
08.2024 - 12.2024
Expeditor
Hollywood Hair
06.2023 - 08.2025
Bachelor of Science - Criminology And Psychology
University of Illinois At Chicago
High School Diploma -
Centralia High School