Natalia Herrera
Reno,NV
Summary
Motivated and dependable worker with a background in managing restaurant front-of-house operations. Strong skills include team leadership, customer service, and conflict resolution; thrive in fast-paced dining environments. Demonstrated ability to improve guest experience through effective communication and problem-solving. Successfully increased overall efficiency and satisfaction ratings in previous roles.
Overview
2
2
years of professional experience
Work History
Babysitter
Private Family Employer
Incline Village, Nevada
03.2024 - 10.2025
- Supervised children's activities, ensuring a safe and engaging environment.
- Prepared nutritious meals and snacks according to family preferences and dietary needs.
- Maintaining a positive attitude while being patient and understanding with the children.
Lead Hostess
Sage Leaf Tahoe
Incline Village, Nevada
05.2025 - 08.2025
- Supervised and trained hosting staff to ensure guests had a great experience, and there was a smooth service flow.
- Managed reservations, coordinated seating, and resolved any guest concerns.
- Supported restaurant operations by communicating between kitchen and front-of-house staff
Hostess/Busser/Food Runner
Sage Leaf Tahoe
Incline Village, Nevada
06.2023 - 08.2024
- Greeted and seated guests with a friendly and professional attitude.
- Answered phones, took to-go orders, and assisted with guest inquiries.
- Cleared and reset tables quickly and efficiently during high-volume service periods.
- Delivered food and beverages to tables accurately and in a timely manner.
Education
Advanced High School Diploma -
Incline High School
Incline Village, NV06-2024
Skills
- Staff training
- Service coordination
- Customer service
- Time management
- Team collaboration
- Communication skills
- Organizational skills
- Problem solving
- Leadership
- Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Lead Hostess
Sage Leaf Tahoe
05.2025 - 08.2025
Babysitter
Private Family Employer
03.2024 - 10.2025
Hostess/Busser/Food Runner
Sage Leaf Tahoe
06.2023 - 08.2024
Advanced High School Diploma -
Incline High School