To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
TO ASIST AT THE CUSTOMER AS I NEEED
Garner, NC
03.2019 - 04.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Retail Sales Worker at Delivered Exceptional Customer Service, Enhancing Customer Satisfaction and Loyalty. Trained New Team Members on Sales Techniques and Store ProceduresRetail Sales Worker at Delivered Exceptional Customer Service, Enhancing Customer Satisfaction and Loyalty. Trained New Team Members on Sales Techniques and Store Procedures
Business Performance Analyst at NSW Department of Customer Service (GRA Governance customer & Policy)Business Performance Analyst at NSW Department of Customer Service (GRA Governance customer & Policy)