Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Natalia Hurtado

Miami,FL

Summary

Results-driven pharmacist, specializing in medication dispensing. Proven expertise in inventory management, regulatory compliance, and patient counseling. Strong organizational skills and attention to detail contribute to high customer satisfaction and effective team performance. Recognized for a strong work ethic and consistent positive feedback from peers.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

CVS Health
Miami, FL
12.2022 - Current
  • Oversaw pharmacy team during bench shifts, enhancing performance through effective coaching and consistent follow-up.
  • Supported accurate prescription fulfillment by directing adherence to established pharmacy workflow procedures.
  • Contributed to positive patient experiences by demonstrating empathy and coaching pharmacy team on compassionate care.
  • Proactively delivered immunizations, mentoring Pharmacy Technicians in immunization practices to promote patient health.
  • Managed pharmacy inventory effectively, ensuring compliance with best practices while safeguarding cold chain products.
  • Conducted onboarding for new Technicians and Pharmacists, ensuring timely completion of required training and licensure.
  • Ensured compliance with state Board of Pharmacy regulations, escalating issues to Rx DL when necessary.
  • Collaborated with Store Manager to develop a pipeline of cross-trained colleagues, tracking training progress for licensure.

Pharmacist

CVS Health
Miami, FL
07.2022 - 12.2022
  • Supported Pharmacy Manager in leading pharmacy team and managing daily operations.
  • Ensured safe and accurate prescription fulfillment by directing team to follow workflow procedures.
  • Contributed to patient health through effective dispensing, counseling, and immunizing practices.
  • Oversaw pharmacy as proxy during bench shifts, enhancing performance through coaching and feedback.
  • Delivered proactive immunizations while mentoring Pharmacy Technicians on immunization practices.
  • Maintained compliance with state Board of Pharmacy regulations, escalating issues when necessary.
  • Enhanced inventory management by implementing best practices for cold chain product protection.
  • Demonstrated empathy in patient interactions, promoting positive experiences through collaborative care.

Pharmacist Intern

CVS Health
Miami, FL
08.2019 - 07.2022
  • Transferred patient prescriptions to ensure accuracy and compliance.
  • Transcribed prescriptions from physician offices for efficient processing.
  • Planned, scheduled, and delegated daily tasks to optimize team productivity.
  • Resolved patient issues in-person and via telephone by facilitating orders and locating items.
  • Administered vaccinations as certified immunizer, ensuring adherence to health protocols.

Pharmacy Technician

CVS Health
Miami, FL
10.2012 - 08.2019
  • Provided technical training for co-workers and new staff to enhance skills.
  • Planned, scheduled, and delegated daily tasks to team of over 8 employees.
  • Resolved patient issues in-person or via telephone by assisting with orders and navigation.
  • Supervised over 8 pharmacy technicians and coordinated daily assignments effectively.
  • Received oral and written prescriptions, refills requests, and clarified details with doctors.
  • Administered immunizations and conducted Covid testing for Rapid/PCR assessments.
  • Led Covid testing clinics serving over 2000 patients efficiently.
  • Responded to incoming phone inquiries, addressing questions from customers and healthcare providers.

Education

Doctor of Pharmacy -

Larkin University
Miami Gardens, FL
05.2022

Associates of Arts -

Florida International University
Miami, FL
05.2019

Skills

  • MiniTab software proficiency
  • Spanish language skills
  • Trained in Epic systems
  • Medication therapy management
  • Drug utilization review
  • Patient counseling
  • Clinical interventions
  • Decision-making skills

Certification

  • Certified Pharmacy Intern, 2019-2022
  • BLS certified, 2021-present
  • Certified Pharmacy Technician, 2014-2021
  • BYSTANDER (Opioid Overdose Prevention) Certificate
  • Certified Immunizer, 2020
  • N95 Fit Test Certified, 2021

References

  • Manuel Martinez, PharmD, CVS Health, District Leader, (305) 213-3683
  • Nathalie Echeverri, PharmD, CVS Health, District Pharmacy Emerging Leader, (786) 473-8410
  • Mariela Guzman, PharmD, UM Specialty Pharmacy, Pharmacist, (305) 336-6930
  • Carolina Bacon, PharmD, CVS Health, Pharmacist, (305) 979-6611
  • Joanna Villar, PharmD, CVS Health, Pharmacist Manager, (786)-201-8072

Timeline

Pharmacy Manager

CVS Health
12.2022 - Current

Pharmacist

CVS Health
07.2022 - 12.2022

Pharmacist Intern

CVS Health
08.2019 - 07.2022

Pharmacy Technician

CVS Health
10.2012 - 08.2019

Doctor of Pharmacy -

Larkin University

Associates of Arts -

Florida International University
Natalia Hurtado