Natalia Jaramillo
College Student
San Jose,CA
Summary
Compassionate Intern with love for helping students and community members to be successful in higher education. Offering excellent communication skills to build relationships with immigrant communities. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
MESA Ambassador
De Anza College
Cupertino, California
09.2024 - Current
- Supported student success by offering peer-to-peer mentorship, sharing study tips, and advising on course selection.
- Collaborated with other departments to promote student engagement.
- Contributed to a positive campus atmosphere by creating welcoming spaces for new students to connect with one another.
- Gained valuable public speaking experience through regular presentations to diverse audiences about the benefits of attending the university.
- Enhanced university reputation by representing the institution at various events, including open houses and college fairs.
Research Coordinator
UndocuSTEM At De Anza College
Cupertino, California
09.2023 - Current
- Utilized cutting-edge technology tools to enhance data gathering, analysis, and presentation to facilitate student accessibility to resources.
- Mentored students by providing guidance on best practices and leadership development opportunities.
- Reviewed and researched relevant literature to stay informed about undocumented student resources in the fields of STEM.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Researched funding opportunities by writing persuasive grant proposals and budget justifications.
Preoperative-Post Anesthesia Care Unit Volunteer
Stanford Health Care
08.2023 - Current
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Communicated effectively with diverse populations of patients, adapting approaches based on individual needs.
- Streamlined documentation processes by assisting with patient admission and discharge paperwork, expediting the overall process.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
Hospital Volunteer
Regional Medical Center
05.2023 - Current
- Conducted rounds on assigned units to assess patient needs, addressing concerns promptly or escalating issues when necessary.
- Supervised junior volunteers during their shifts, ensuring adherence to policies while providing guidance as needed.
- Established rapport with patients and families to foster a positive hospital experience, leading to increased patient satisfaction ratings.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Delivery Driver Assistant
Amazon
06.2020 - Current
- Assisted driver with product or package deliveries to residential and commercial locations reducing unnecessary delays and planning routes
- Exhibited good work habits, willingness to learn job functions, excellent communication, and customer service skills
- Resolved customer complaints professionally, ensuring their concerns were addressed effectively.
- Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
- Verified package information, cross-checking invoices to maintain accuracy throughout the delivery process.
English Tutor
De Anza College Puente Program
09.2023 - 06.2024
- Empowered over 200 students to take ownership of their learning process by encouraging active participation in lessons and discussions.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Implemented creative teaching strategies like role-playing conversations or using multimedia resources, resulting in increased student interest in the subject matter.
- Reviewed and provided feedback on written assignments, helping students develop strong editing and proofreading skills.
- Established rapport with students, fostering open communication and creating a supportive learning atmosphere.
Food Preparation Worker
San Jose State University Catering Service
06.2022 - 01.2023
- Packaged and stored food products following proper handling and preservation methods
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines
- Utilized organizational skills to maintain an orderly pantry system, simplifying ingredient retrieval during busy shifts.
- Streamlined communication between front-of-house and back-of-house teams, improving overall efficiency during service hours.
- Adhered to strict dietary restrictions when preparing specialized orders for customers with allergies or dietary preferences.
Cashier
Levi's Stadium
10.2022 - 11.2022
- Welcomed 200 customers and helped determine their needs solving problems and handling concerns
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Science - Biological Sciences
De Anza College
Cupertino, CA 05.2022 - 06.2025
High School Diploma -
Abraham Lincoln High School
San Jose, CA 05.2009 - 12.2020
Skills
Problem-Solving Skills
Multitasking Skills
Individualized Instruction
Conflict resolution techniques
Bilingual in Spanish
Attention to Detail
Active Listening
Delivering Presentations
Digital Research Tools
Progress Tracking
Critical Thinking
Data inputting
Accomplishments
Student Leadership Award at De Anza College
Timeline
MESA Ambassador
De Anza College
09.2024 - Current
Research Coordinator
UndocuSTEM At De Anza College
09.2023 - Current
English Tutor
De Anza College Puente Program
09.2023 - 06.2024
Preoperative-Post Anesthesia Care Unit Volunteer
Stanford Health Care
08.2023 - Current
Hospital Volunteer
Regional Medical Center
05.2023 - Current
Cashier
Levi's Stadium
10.2022 - 11.2022
Food Preparation Worker
San Jose State University Catering Service
06.2022 - 01.2023
Associate of Science - Biological Sciences
De Anza College
05.2022 - 06.2025
Delivery Driver Assistant
Amazon
06.2020 - Current
High School Diploma -
Abraham Lincoln High School
05.2009 - 12.2020
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