Natalia Jaramillo-Garcia
Bergenfield,NJ
Summary
Motivated Criminal Justice student with strong client-facing experience and a demonstrated ability to communicate effectively, resolve conflicts, and work in fast-paced environments. Willing to learn and passionate about supporting underserved communities, as well as seeking to develop legal skills and public interest advocacy.
Overview
3
3
years of professional experience
Work History
Ticket Taker/Operations Team Member
Sports Illustrated Stadium
Harrison, New Jersey
03.2024 - Current
- Verified and reviewed ticket documentation for accuracy in a high-volume environment.
- Assisted guests with entry, seating, and navigation, providing clear and professional communication.
- Resolved guests concerns and conflicts efficiently to maintain a safe and positive environment.
- Collaborated with security and operations staff to address issues and ensure smooth event operations.
Soccer Coach/Party Host/Front Desk Receptionist
The Football Factory
Dumont, New Jersey
06.2024 - 08.2025
- Led and supervised groups of participants, adapting communication styles to meet diverse needs.
- Built positive relationships with participants and families to create a supportive and structured environment.
- Managed front desk responsibilities, including client check-in, scheduling, and general inquiries.
- Organized and coordinated events, ensuring all logistics and client needs were met.
- Maintained a professional and welcoming environment while handling multiple responsibilities.
Retail Sales Associate
Marshalls
East Rutherford, New Jersey
05.2023 - 04.2024
- Provided direct customer service, addressing questions, concerns, and resolving issues effectively.
- Handled cash transactions accurately while maintaining attention to detail.
- Managed returns and exchanges in accordance with company policies.
- Collaborated with team members to meet daily sales targets and contribute to overall store performance.
- Maintained organized workspaces and supported team operations in a fast-paced setting.
Education
Bachelor of Science - Criminal Justice
New Jersey City University
Jersey City, NJ05-2026
High School Diploma -
Bergenfield High School
Bergenfield, NJ06-2022
Skills
- Client Communication
- Conflict Resolution
- Strong Written and Verbal Communication
- Organization and Attention to Detail
- Team Collaboration
- Bilingual (English/Spanish)
- Time Management and Multitasking
Languages
Spanish
Native/ Bilingual
Timeline
Soccer Coach/Party Host/Front Desk Receptionist
The Football Factory
06.2024 - 08.2025
Ticket Taker/Operations Team Member
Sports Illustrated Stadium
03.2024 - Current
Retail Sales Associate
Marshalls
05.2023 - 04.2024
Bachelor of Science - Criminal Justice
New Jersey City University
High School Diploma -
Bergenfield High School