Natalia Jaszczyk
Normal,IL
Summary
Attentive waitress recognized for exceptional productivity and efficiency in task execution. Expertise in customer service, time management, and conflict resolution enhances guest satisfaction. Strong communication and teamwork skills contribute to seamless dining experiences.
Overview
4
4
years of professional experience
Work History
Dishwasher
Panera Bread
Normal, IL
12.2023 - Current
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Operated commercial dishwashing machines efficiently.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
Retail Sales Associate
Kohl's
Norridge, IL
07.2022 - 08.2023
- Answered store and merchandise questions and led customers to wanted items.
- Offered suggestions for additional items that may be of interest to customers.
- Handled customer complaints in a professional manner.
- Computed purchases and received and processed cash or credit payment.
- Demonstrated knowledge of store products and services.
- Bagged or packaged purchases and wrapped gifts.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
Waitress
Lone Tree Manor Banquet Hall
Niles, IL
04.2021 - 06.2022
- Checked back with customers throughout meal service to ensure satisfaction.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Replenished beverages when necessary.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
Some College (No Degree) - Psychology
Illinois State University
Normal, ILSkills
- Customer service
- Data analysis
- Effective communication
- Time management
- Professional demeanor
- Research methods
- Conflict resolution
- Team collaboration
Languages
Polish
Native/ Bilingual
Timeline
Dishwasher
Panera Bread
12.2023 - Current
Retail Sales Associate
Kohl's
07.2022 - 08.2023
Waitress
Lone Tree Manor Banquet Hall
04.2021 - 06.2022
Some College (No Degree) - Psychology
Illinois State University
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