Hardworking student and employee with customer service, multitasking and time management abilities. Devoted to giving every client a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Care Coordinator
Sage River Psychotherapy
Sacramento, CA
01.2024 - Current
Maintain accurate client records in accordance with agency policies and procedures.
Schedule appointments for clients.
Answer any phone calls, emails, and text messages from prospective clients.
Maintain an organized file system for therapists to access.
Explain policies, procedures, and services to patients. And answer any question they may have about our services.
Process payments for clients.
Support supervisor with any tasks to help lighten their work load.
Babysitter
Various Families
Elk Grove, CA
01.2018 - Current
Assisting with meals, snacks, and bedtime routines for the children.
Greeting parents upon arrival home from work and providing updates on the day's events.
Providing a safe environment for children to explore their curiosity and creativity.
Completing light housekeeping tasks such as tidying up toys and books.
Maintaining a positive attitude while being patient and understanding with the children.
Establishing trust through consistent communication with both parents and kids.
Lead Pool Monitor
Lakeside HOA
Elk Grove, CA
05.2022 - 10.2024
Provided quality customer service to all patrons by answering questions regarding facility amenities.
Assisted in opening, closing, and monitoring of clubhouse facility.
Greeted customers upon entry and provided them with information about the facility and its services.
Maintained a clean and organized environment by sweeping, mopping, dusting, vacuuming, cleaning bathrooms, and restocking supplies.
Ensured that all safety protocols were followed at all times while operating within the clubhouse and pool area.
Provided assistance with setting up tables chairs for events held at the clubhouse.
Trained new staff on proper procedures for running the clubhouse operations smoothly.
Developed relationships with members and guests through excellent customer service skills.
Supervised other staff and reminded them of rules and expectations when needed.
Personal Assistant to Director / Student Advisor at Institute of Body PsychotherapyPersonal Assistant to Director / Student Advisor at Institute of Body Psychotherapy