NATALIA LOPEZ
San Pedro
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier & Cook
Waba Grill
08.2022 - Current
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing, and totaling customers' purchases
- Resolves customer issues and answers questions
- Processes return transactions
- Operating a P.O.S System
- Enters price changes by referring to price sheets and special sale bulletins
- Discounts purchases by redeeming coupons
- Balances the cash drawer by counting cash at the beginning and end of the work shift
- Provides pricing information by answering questions
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintaining a safe and clean working environment by complying with procedures, rules, and regulations
- Answering phones to take to-go orders or pricing questions
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Education
Bachelor of Science - Geography Environmental Analysis
California State University Fullerton
Fullerton, CA06-2027
High School Diploma -
Cesar E. Chavez Learning Academy- Social Justice Humanitas Academy
San Fernando, CA06.2022
Skills
- Friendly
- Positive Attitude
- Reliable
- Trustworthy
- Supervision
- Leadership
- Organizational Skills
- Relationship Building
- Critical Thinking
- Follows Directions
- Eager to learn new things
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer relations
- Written and verbal communication
- Product knowledge
- Refunds and exchanges
- POS system operations
Activities
- President, Pacoima Beautiful / Imagine Green Gardening Club, 01/01/18, 12/31/22
- Member, Hiking Club, 01/01/19, 12/31/22
- Member, Cross Country, 01/01/19, 12/31/20
- Member, Art Club, 01/01/19, 12/31/20
- Member, Book Club, 01/01/18, 12/31/19
Languages
Spanish
Professional Working
Timeline
Cashier & Cook
Waba Grill
08.2022 - Current
Bachelor of Science - Geography Environmental Analysis
California State University Fullerton
High School Diploma -
Cesar E. Chavez Learning Academy- Social Justice Humanitas Academy
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