Gabriella Lopez
Fredericksburg,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Cashier & Cook
Freddy’s Frozen Custard & Steakburgers
2022.11 - 2023.04
- Multitasked between the front and back of the house
- Managed food safety and learned how to operate an ice cream machine and learned the register.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Victoria’s Secret & PINK
2023.05 - 2023.08
- Learned how to operate different parts of the store such as, learning the register, shipment, knowledge of different types of merchandise, cleaning the store, and stocking the floor as well as changing the floor set.
- Answered customer questions about sizing, and accessories.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
Academy Sports + Outdoors
2023.08 - Current
- I worked in the team sports department, I maintained the department neat and organized.
- Learned how to operate the register, managed returns, exchanges and refunds in accordance with store policy, as well as processed POS transactions, payment cards and receipts to customers.
- Learned how to operate device called Zebra TC 70.
- Assisted at the front end with picking up phone calls from customers with their questions in a positive manner.
- Assisted in training new staff members on company policies, product information, and sales techniques.
- Stocked merchandise from overnight shipment trucks, labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Offering customers to save money by giving them information on our store credit card.
Education
High school advanced diploma -
James Monroe High School
Fredericksburg, VA05.2023
Skills
- Communication skills
- Friendly
- Team work
- Fast Learner
- Responsible
- Problem Solving
- Creativity
- Time Management
- Customer Service
- Goal-Oriented
- Outgoing Personality
- Verbal/written communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Academy Sports + Outdoors
2023.08 - Current
Sales Associate
Victoria’s Secret & PINK
2023.05 - 2023.08
Cashier & Cook
Freddy’s Frozen Custard & Steakburgers
2022.11 - 2023.04
High school advanced diploma -
James Monroe High School
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