Natalia Lopez
Idaho Falls,ID
Summary
Friendly and organized with excellent interpersonal skills. Developed outstanding communication skills in fast-paced, customer-focused environment. Skilled in handling inquiries, and providing top-notch service. Willingness to learn in order to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beauty Consultant
JCPenney
06.2024 - Current
- Assisted clients in selecting appropriate beauty products based on individual needs and preferences.
- Demonstrated product application techniques to enhance customer satisfaction and confidence.
- Maintained up-to-date knowledge of beauty trends, products, and application methods.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Collaborated with team members to create an inviting and informative shopping environment.
Sales Associate
Spirit Halloween Store
09.2023 - 10.2023
- Maintained organized merchandise displays to promote sales and customer engagement.
- Provided exceptional customer service by addressing concerns and resolving issues promptly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Skills
- Provide great customer service
- Detail-orientated
- Retail experience
- Client engagement
- Very dependable
- Always on time
- Spanish speaking bilingual
- Computer skills
- Experience with multi-phone line
Certification
ACTFL language proficiency and performance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Beauty Consultant - JCPenney
06.2024 - Current
Sales Associate - Spirit Halloween Store
09.2023 - 10.2023
Thunder Ridge - High School Diploma,