Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Natalia Lopez

Idaho Falls,ID

Summary

Friendly and organized with excellent interpersonal skills. Developed outstanding communication skills in fast-paced, customer-focused environment. Skilled in handling inquiries, and providing top-notch service. Willingness to learn in order to transition into new field where these transferable skills can contribute to team success and overall efficiency.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Beauty Consultant

JCPenney
06.2024 - Current
  • Assisted clients in selecting appropriate beauty products based on individual needs and preferences.
  • Demonstrated product application techniques to enhance customer satisfaction and confidence.
  • Maintained up-to-date knowledge of beauty trends, products, and application methods.
  • Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
  • Collaborated with team members to create an inviting and informative shopping environment.

Sales Associate

Spirit Halloween Store
09.2023 - 10.2023
  • Maintained organized merchandise displays to promote sales and customer engagement.
  • Provided exceptional customer service by addressing concerns and resolving issues promptly.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Thunder Ridge, Idaho Falls, ID

Skills

  • Provide great customer service
  • Detail-orientated
  • Retail experience
  • Client engagement
  • Very dependable
  • Always on time
  • Spanish speaking bilingual
  • Computer skills
  • Experience with multi-phone line

Certification

ACTFL language proficiency and performance

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Beauty Consultant - JCPenney
06.2024 - Current
Sales Associate - Spirit Halloween Store
09.2023 - 10.2023
Thunder Ridge - High School Diploma,