Natalia Millard
North Potomac ,MD
Summary
Enthusiastic student motivated to apply education and experience to both team based and independent capacities. Excellent listener comfortable completing various tasks to find actionable solutions for current needs.
Overview
6
6
years of professional experience
4051
4051
years of post-secondary education
1
1
Certification
Work History
Behavior health Consulting Intern
Pace Consulting
College Park, Maryland
07.2025 - 08.2025
- Assisted in research and analysis of client business needs.
- Collaborated with team members on project development and strategy sessions.
- Prepared presentations to communicate findings to clients effectively.
- Took accurate and effective notes during administrative meetings
- Kept staff updated on current and future project deadlines
- Acted as proxy for owner in several webinar events
Customer Service Lead
Giant Barbecue Battle
Washington, District of Columbia
06.2024 - 06.2025
- Led daily customer service operations during Giant Barbecue Battle events.
- Trained staff on customer interaction and service best practices.
- Resolved customer inquiries and complaints efficiently and professionally.
Election Poll Worker
Montgomery County Board of Elections
North Potomac , MD
11.2022 - 11.2022
- Provided assistance to voters by explaining voting procedures and answering questions.
- Assisted in setting up the polling station prior to opening time, including arranging chairs and tables for voters.
- Verified voter eligibility through checking identification and confirming registration information.
- Maintained order at the polling station, addressing any issues or complaints from voters or poll workers as needed.
- Provided instruction on how to use electronic voting machines when necessary.
- Checked that all forms of identification provided met state requirements before allowing a voter access to the polls.
Camp Counselor
Marymount University Summer Camp
Arlington , VA
07.2019 - 07.2019
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Assisted in developing weekly lesson plans for various age groups.
Education
Psychology
University of Maryland - Baltimore County
Baltimore, MDHigh School Diploma -
Thomas S. Wootton High School
Rockville, MDSkills
- Group and Individual Instruction
- Relationship Building
- Accurate Recordkeeping
- Positive Reinforcement
- Strong Problem Solver
- Independent Judgement
- Spanish Fluency
- Rapport Building
Certification
- Maryland Seal of Biliteracy -Spanish
Accomplishments
- UMBC Heritage Merit Scholarship
Timeline
Behavior health Consulting Intern
Pace Consulting
07.2025 - 08.2025
Customer Service Lead
Giant Barbecue Battle
06.2024 - 06.2025
Election Poll Worker
Montgomery County Board of Elections
11.2022 - 11.2022
Camp Counselor
Marymount University Summer Camp
07.2019 - 07.2019
Psychology
University of Maryland - Baltimore County
High School Diploma -
Thomas S. Wootton High School