Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Contributed significantly to the development of subacute unit policies and procedures that enhanced workflow efficiency and patient care quality. Helped the program director write policies for state licenses.
2024- Created a QIST (Quality improvement Steering Team) plan to collect 12 month's of data on patient absence from therapy group with GAP analysis.
2023-2024 Partner with Clinic Psych Practitioner to organize mental health awareness activities during May and September
2023-2024 Member of OASIS Team to promote growth and community integration
2023 Achieved recognition for Most Improved Program of the year out of 133 programs in the United States
2023 Awarded Cares Award for going above and beyond for patient care
Proficient in EPIC and CERNER