Natalia Muhlfeld
Tampa,FL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Courteous and friendly when directing customers to tables, giving directions and taking reservations.
Overview
4
4
years of professional experience
Work History
Grocery Clerk
Price Chopper Golub
06.2023 - 08.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Worked with floor team and managers to meet wide range of customer needs.
Server
Hudson Street Cafe
10.2021 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Hostess
Cosimos Restaurant Group
08.2020 - 10.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Used cash registers and credit card machines to cash out customers.
- Answered phone calls to take orders, give information and document reservations.
- Backed up servers by checking on tables and retrieving items for guests.
Gymnastics Instructor
Gym Kids, Inc.
09.2019 - 08.2020
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Taught students how to perform split leaps, back handsprings and other special techniques.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Education
Bachelor of Science - Biology
University of South Florida
Tampa, FL05.2026
High School Diploma -
Cornwall Central High School
New Windsor, NY06.2022
Skills
- Store Appearance
- Product Purchasing
- Building End Caps
- Cash Register Operations
- Accurate Cash Handling
- Food Safety Understanding
- Sanitizing Procedures
- Train Employees
- Hospitality Service Expertise
- Pos Operation
- Menu Presentation
- Menu Memorization and Presentation
Timeline
Grocery Clerk
Price Chopper Golub
06.2023 - 08.2023
Server
Hudson Street Cafe
10.2021 - 01.2022
Hostess
Cosimos Restaurant Group
08.2020 - 10.2021
Gymnastics Instructor
Gym Kids, Inc.
09.2019 - 08.2020
Bachelor of Science - Biology
University of South Florida
High School Diploma -
Cornwall Central High School
Similar Profiles
Jacob DemersJacob Demers
Assistant Night Crew Team Lead at Price Chopper GolubAssistant Night Crew Team Lead at Price Chopper Golub
Hunter LaisHunter Lais
Meat Department Clerk at Price Chopper GolubMeat Department Clerk at Price Chopper Golub
Frank JustinoFrank Justino
Produce Manager at Price Chopper GolubProduce Manager at Price Chopper Golub
Pauline ArnoldPauline Arnold
CLS Scheduler at Price Chopper GolubCLS Scheduler at Price Chopper Golub
Dylan WhitneyDylan Whitney
Lead Landscaper at Sweet William Garden & DesignLead Landscaper at Sweet William Garden & Design