Natalia Pantoja
Overview
3
3
years of professional experience
Work History
Teacher
The Kensington School
03.2023 - Current
- Prepared lesson plans that included daily activities and learning material.
- Enhanced learning experiences by incorporating age-appropriate activities and play-based teaching methods.
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Boosted parent satisfaction through effective communication and regular updates on child progress.
Membership Assistant
Sweetwater Country Club
03.2022 - 03.2023
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Achieved monthly sales goals by promoting and enrolling new clients.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Resolved issues efficiently and enhanced customer satisfaction ratings.
Receptionist
Sweetwater Country Club
03.2021 - 03.2023
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted incoming visitors and members professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive first impression.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Responded to inquiries from callers seeking information
Education
Associate of Applied Science -
Wharton County Junior College
Wharton, TX07.2022
High School Diploma -
Lamar Cons High School
Rosenberg, TX06.2020
Skills
- Team Contributions
- Effective multi-tasking
- Positive Attitude and Energetic
- Customer Service and Assistance
- Strong organizational skills
Languages
English
Spanish
Timeline
Teacher
The Kensington School
03.2023 - Current
Membership Assistant
Sweetwater Country Club
03.2022 - 03.2023
Receptionist
Sweetwater Country Club
03.2021 - 03.2023
Associate of Applied Science -
Wharton County Junior College
High School Diploma -
Lamar Cons High School
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