Natalia Ponce
Chicago,IL
Summary
Brand Ambassador and Stylist Adviser dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales. Working for outstanding brands such as Gucci Beauty and Kylie Cosmetics. Accomplished Fashion Stylist up-to-date on all latest trends and fabrics with exception skill pulling together outfits for various events. Known for success in styling clients with various looks, including swimwear, lingerie and formal wear.
Overview
7
7
years of professional experience
Work History
Client Advisor
KITH
2025.09 - Current
- Fostered robust client relationships by delivering personalized service and tailored product recommendations.
- Cultivated comprehensive understanding of brand offerings to elevate customer experience.
- Delivered expert guidance on product selection, addressing client inquiries and concerns with precision.
- Facilitated collaboration among team members to optimize store operations and enhance client engagement strategies.
- Crafted personalized styling recommendations to boost client satisfaction and foster loyalty.
- Cultivated robust client relationships to enhance repeat business and generate referrals.
- Fostered a positive work environment by actively supporting team members and facilitating task completion.
- Monitored and analyzed fashion trends and industry news to provide relevant styling recommendations for clients.
Brand Representative
LVMH
2022.01 - Current
- Communicated product value, quality and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Provided customer service using extensive knowledge of skincare products.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Grew territory 38% by collaborating with district management in business planning based on sales performance.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Stylist Adviser
Aritzia
2021.09 - 2022.06
- Organized store merchandise racks by size, style and color.
- Created visual marketing and styled window displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
- Offered exceptional service and support to walk-in and scheduled customers.
- Determined proper shoes, jewelry, head wear and other accessories to complement designer outfits.
- Cultivated lasting relationships with clients through one-on-one interactions in store environment.
- Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.
- Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
- Collaborated with other stylists to discuss exciting new trends that could be utilized in development of showroom displays.
- Researched current fashion trends and competitor activity.
- Helped number one Chicago location hit its highest sales in one day by over 100,000 dollars.
Brand Representative
Coty Inc.
2019.03 - 2021.12
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Set up and broke down promotional booths and tents, talked to potential customers and organized for successful promotional events.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Collaborated with local field sales to drive visibility and sales results.
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
- Collaborated across cardiovascular sales organization to identify business opportunities, increasing revenues over 75%
Education
Associate of Arts - Business Administration
College of Lake County
Grayslake, ILSkills
Verbal and Written Communication
Product Education
Display Set Up and Arrangement
Creative Thinking
Dependable and Cooperative
Team Collaboration
Customer Engagement
Product Recommendations
Merchandise Sales
Accessorizing
Luxury apparel
Understanding of fabrics
Boutique maintenance
Visual Merchandising
On set styling
Accomplishments
- Collaborated with team of more than hundreds in the development of Kylie Cosmetics Brand.
Bilingual
I am a fluent in Spanish and English.
Languages
Spanish
Native or Bilingual
Hobbies
I use social media as a platform to showcase my daily routines, highlighting my lifestyle, wellness practices, and fashion perspectives. Through my content, I offer a deeper insight into my inspirations and the looks I create. By producing weekly videos on my channel, I aim to share my creativity and connect with my audience across all my social media platforms.
Timeline
Client Advisor
KITH
2025.09 - Current
Brand Representative
LVMH
2022.01 - Current
Stylist Adviser
Aritzia
2021.09 - 2022.06
Brand Representative
Coty Inc.
2019.03 - 2021.12
Associate of Arts - Business Administration
College of Lake County