Temina Pittman

• Excelled in meeting sales targets more than 157%, contributing significantly to the overall success of the team.
• Fostered strong relationships with clients, ensuring satisfaction and retention through regular communication.
• Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
• Managed client information with utmost confidentiality, building trust and loyalty.

• Maintained open communication lines with headquarters regarding regulations and guidelines
• Managed day-to-day operations of engineering departments, ensuring smooth workflows and timely project completion.
• Developed effective communication channels between department to ensure appropriate information is received, recorded and coordinated.
• Negotiated contracts with vendors and suppliers to keep material costs within set budgets.
• Collaborated with teams to successfully complete complex projects on time and within budget constraints.

Collaborated with diverse team of professionals, including mortgage brokers, attorneys, inspectors, and appraisers for smooth transactions.

• Negotiated, facilitated, and managed real estate transactions.
• Maintained strong professional relationships with 100+ clients, leading to repeat business and referrals.
• Negotiated multiple offers successfully, securing favorable deals for clients in competitive markets.

• Cultivated positive customer relationships, conserving 45% of policies
• Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
• Negotiated contract renewals, securing continued business partnerships with satisfied clients.
• Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
• Fostered positive company image by ensuring prompt and empathetic resolution of customer issues.

• Responded 100+ customer requests for products, services, and company information.
• Improved resolution time with effective problem-solving for customer complaints.
• Delivered prompt service to prioritize customer needs.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Prior authorization services and support and reviewed insurance policy to determine coverage
• Entered and processed patients' prescriptions into internal system.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Worked thoroughly through variety of time sensitive and detailed projects to meet call volume quota of average of 60+ calls