Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Ava Wood

Boerne,Texas

Summary

Seasoned senior-level professional with a track record of driving growth initiatives and spearheading long-range planning efforts. Extensive expertise in operations leadership, loss prevention, recruiting, hiring, and leadership development. Demonstrated success in boosting sales, enhancing customer retention, and expanding customer base while reducing turnover and inventory shrinkage. Skilled in strategic planning and forecasting, adept at identifying performance trends to formulate strategies that optimize sales and profitability.

Overview

17
17
years of professional experience

Work History

Store Manager

Louis Vuitton - LVMH
10.2023 - Current
  • Oversee all aspects of operations in both locations with annual volume of $ 41M.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

District Manager

LIMITED BRANDS / BATH AND BODY WORKS
05.2011 - 03.2023
  • Oversee all aspects of operations for fourteen stores and annual volume of $50M.
  • Create and implement action plans that keep the stores grounded in the fundamentals to drive sales growth through a customer mindset.
  • Implemented region critical store strategy to drive business in the highest volume stores in region in Quarter 4.
  • Coach and develop talent to continually build and elevate district teams.
  • Key Achievements:
  • 2022 Gingham Heart Receipeint
  • 2020 Gingham Heart Recipient
  • Win at Christmas Task Force
  • DM Mentor
  • 2019 Acting Regional Manager South Texas
  • 2019 Best at BBW Winner
  • 2018 SES Winner
  • 2017 SES winner
  • 2012 Reflection Award Winner for company.
  • 2012 and 2013 Field Leadership Winner.
  • 2014 Acting Regional Manager.

Market Manger

WAL-MART STORES, INC.
01.2008 - 01.2011
  • Responsibility for all aspects of market operations consisting of 8 Super Centers with over 3,200 associates featuring hard lines, soft lines, and grocery generating annual revenue more than $780 million.
  • Lead and deliver effective overall execution for the market to ensure excellence in operations, merchandising, and financial performance.
  • Drive overall financial performance by preparing, analyzing, and reconciling financial reports; create and administer capital and expense budgets; determine trends and areas of opportunity.
  • Key Achievements:
  • Completed turnaround of initially assigned market from bottom underperforming to top five performer in profitability, shrink, and customer engagement score.
  • Top three performer Texas Division merchandising initiatives in FY2010.
  • Identified, developed, and trained bench of top talent in market resulting in numerous placements within the Region.
  • Led Region shrink performance FY2009.
  • Represented Company in numerous diversity events in the Region.
  • Selected as Region candidate for fast-track training and for Regional Director of Operations.

Education

High School Diploma -

Buena HS
Sierra Vista, AZ
05-1986

Skills

  • P&L Responsibility
  • Best Practices
  • Performance Management
  • Recruiting and hiring
  • Loss Prevention Strategies
  • Goal Setting and Attainment
  • Training and Development
  • Data Interpretation and Trends
  • Team Building & Leadership
  • Marketing / Merchandising
  • Financial Management
  • Customer service
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Louis Vuitton - LVMH
10.2023 - Current

District Manager

LIMITED BRANDS / BATH AND BODY WORKS
05.2011 - 03.2023

Market Manger

WAL-MART STORES, INC.
01.2008 - 01.2011

High School Diploma -

Buena HS

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