Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paul Fertil

Houston

Summary

Highly motivated and sales professional that can swiftly adapts to new situations, company cultures and work processes. Achieving the million dollar book mark, generating over $2.6 million+ in sales in a three-year span in Saks. Skillful at promoting current sales, clientele, and handling customer complaints. Strong proficiency in POS system operation paired with superior customer service and communication abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Client Advisor

Louis Vuitton - LVMH
04.2025 - Current
  • I Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences.
  • Receives and facilitates incoming phone calls from members and guests. Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies.
  • I assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Delivered exceptional customer service, earning numerous accolades from both clients and management.
  • Consistently exceeded sales targets through effective upselling and cross-selling techniques.

Sales Advisor

Saks Fifth Avenue
04.2021 - 02.2025
  • I assist clients with their needs. Ensuring a seamless experience and building a relationship.
  • I demonstrate expert knowledge of luxury products (Dior, Prada, Gucci etc) to enhance customer experience and drive sales.
  • I conferred with managers to develop methods and procedures to increase sales and promote business.

Merchandise Operations Associate

Bloomingdale's
06.2019 - 06.2020
  • I play a key role in enhancing our image as a service store. I Keep all merchandise properly stocked.
  • Deliver operations metrics in store.
  • I used Metrics include Expense, Shortage, EBIT, Productivity, Hours Utilization Report, fulfillment compliance.

Education

Bachelor's Degree - Marketing

Florida International University
01.2019

Skills

  • Strong organizational and time-management skills
  • Able to operate with multiple task at a given time
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Experience in managing budgets and handling financial documents

Certification

  • 2022 Million Dollar book
  • Microsoft Word, Excel certified

Timeline

Client Advisor

Louis Vuitton - LVMH
04.2025 - Current

Sales Advisor

Saks Fifth Avenue
04.2021 - 02.2025

Merchandise Operations Associate

Bloomingdale's
06.2019 - 06.2020

Bachelor's Degree - Marketing

Florida International University

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