Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Natalia Revazova

Bensalem,PA

Summary

Experienced insurance specialist with a proven track record of managing accounts, negotiating policies and providing exceptional customer service. Skilled in policy writing, client relations and leads prospecting. Possesses excellent communication and problem-solving abilities with a strong attention to detail and the ability to multitask effectively.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Insurance Agent

Get Logan Inc
12.2024 - 02.2025
  • Guide clients through insurance options, enhancing satisfaction and retention.
  • Analyze client needs to tailor policies, boosting coverage effectiveness.
  • Collaborate with underwriters, ensuring precise policy issuance.
  • Resolve client inquiries promptly, improving service response times.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Developed referral program that increased client base through satisfied customer recommendations.

Insurance Specialist

Kayili M Group LLC
06.2024 - 11.2024
  • Maintain comprehensive insurance transaction records, ensuring accuracy and compliance.
  • Coordinate with agents to optimize quote and endorsement processes.
  • Efficiently manage claims, liaising with adjusters for timely resolution.
  • Improved operational efficiency by developing procedures for processing claims, payments, and endorsements.

Insurance Representative

DURHAM INSURANCE GROUP INC
04.2022 - 06.2024
  • Assisted in training new staff members on proper procedures related to insurance processes.
  • Maintained detailed records of all insurance transactions, including payments, renewals and cancellations.
  • Responded promptly to customer inquiries regarding their insurance coverage options.
  • Issued insurance policies and communicated policy details clearly to clients.
  • Answered client questions regarding policy details, coverage limitations and claim processes.
  • Presented insurance products and benefits to potential clients, addressing their specific needs.
  • Processed and reviewed insurance applications accurately and efficiently.
  • Interpreted insurance policies and explained coverage to clients.
  • Used company software to analyze customer coverage needs, write quotes and issue policies.
  • Built and maintained relationships with clients to support satisfaction.
  • Followed up with clients to determine satisfaction with received services.
  • Analyzed client's current insurance policies and suggested additions or other changes.
  • Set appointments with prospective clients to present suitable insurance packages.
  • Generated new business through networking events, referrals and other marketing initiatives.
  • Promoted and sold 3500 insurance policies to individuals over 2 year period.

Skills

Customer service, Licensed insurance agent, Professionalism and ethics, Quotes and sales, Negotiation, Client relations, Policy renewals, Client retention, Auto, MC, Home, Truck insurance, Multitasking, Teamwork, Organizational skills, Communication, Adaptability, Self motivation, Critical thinking, Data entry, Policy changes, Attention to details, Computer skills, Dependable and responsible, Friendly, positive attitude

Certification

  • Property and Casualty License - [State] Department of Insurance.

Languages

English
Russian

Timeline

Insurance Agent

Get Logan Inc
12.2024 - 02.2025

Insurance Specialist

Kayili M Group LLC
06.2024 - 11.2024

Insurance Representative

DURHAM INSURANCE GROUP INC
04.2022 - 06.2024

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Natalia Revazova