Natalia Ricaurte
Everett,WA
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Demetriswoodstonetaverna
07.2022 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Collected orders and relayed them to bartenders quickly and accurately.
- Answered customers' questions, recommended items and recorded order information.
Bartender
Santa Fe Mexican Grill & Cantina
06.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Acá Las Tortas
06.2021 - 04.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Hostess
Fogon Cocina Mexicana
06.2020 - 06.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Lawyer -
Universidad Militar Nueva Granada
Colombia12.2019
Skills
- Warm and Friendly
- Multitasking
- High-Volume Dining
- Menu Memorization and Presentation
Additional Information
Food Handlers
MAST Permit
Languages
Spanish
Native or Bilingual
Timeline
Server
Demetriswoodstonetaverna
07.2022 - Current
Bartender
Santa Fe Mexican Grill & Cantina
06.2022 - Current
Server
Acá Las Tortas
06.2021 - 04.2022
Hostess
Fogon Cocina Mexicana
06.2020 - 06.2021
Lawyer -
Universidad Militar Nueva Granada
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