Natalia Richards
Poughkeepsie,NY
Summary
Proactive and highly organized B.S. Information Technology student (specializing in Data Analytics & AI) possessing comprehensive understanding of computer systems/languages, software development, data analytics, artificial intelligence, machine learning and leadership. Demonstrated strengths in problem-solving, troubleshooting, and team collaboration. Contributed to successful project completions as the class voted project manager, with keen attention to detail and innovative thinking. Displayed commitment towards continuous learning and adapting to new technologies quickly.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Certified Clinical Medical Assistant (CCMA)
GoHealth Urgent Care
Poughkeepsie, NY
09.2025 - 04.2026
- Maintained accuracy and attention to detail in managing over 100 patient records daily, ensuring precise documentation within the EHR system.
- Communicated effectively with physicians, nurses, and diverse patients to provide vital support and uphold standards of quality patient care.
- Took initiative to support front desk operations, including scheduling appointments and processing insurance verification.
- Demonstrated a reliable and responsible work ethic by consistently adhering to strict HIPAA regulations and departmental deadlines.
Licensed PCA
Unlimited Care Inc.
Poughkeepsie
08.2015 - 12.2023
- Assisted patients with daily living activities, promoting independence, hygiene, and wellbeing.
- Provided compassionate care and emotional support to patients and families.
- Monitored vital signs, documented patient data, and communicated updates to healthcare staff.
- Supported physical and occupational therapy programs under clinician supervision.
- Performed wound care, dressing changes, and basic first aid to promote healing.
- Collaborated with healthcare teams to ensure individualized, high-quality care plans.
Education
Bachelor of Science - Information Technology
Capella University
01.2025 - 12.2026
Skills
- Project management experience
- Attention to detail
- Problem solving
- Team collaboration
- Python, Javascript, SQL, C & C, R
- Data analysis techniques
- AI & Machine Learning techniques
- IT risk management
- Multitasking Abilities
- Leadership
Timeline
Certified Clinical Medical Assistant (CCMA)
GoHealth Urgent Care
09.2025 - 04.2026
Bachelor of Science - Information Technology
Capella University
01.2025 - 12.2026
Licensed PCA
Unlimited Care Inc.
08.2015 - 12.2023